Warehouse Operations & Management
Warehouses are an integral part of a solid supply chain. Information provided through them is critical to all functions of the business (e.g. finance, sales, marketing and the rest of the supply chain); hence, stores with professional processes can easily be a winning edge to any business.
This program begins with an outline of the end-to-end supply chain. This includes an overview of materials requirements planning (MRP) and inventory management and how they relate to warehouse and operations management.
The program then introduces participants to the fundamentals of organizing and managing warehouse operations. The course explains all operations that are carried out within the warehouse along with their best practices (receiving, handling, storing, picking, and dispatching). In addition, warehouse infrastructure, labor, equipment, documentation cycle, and work coordination are discussed. Furthermore, the course focuses on the latest warehouse information technology and control systems, such as barcode, RFID, and WMSs. The course also covers the best quality, environment, health, and safety practices in the warehouse. Finally, some governance and control methods for maintaining a high-profile warehouse are discussed.
By the end of the course, participants will have a full understanding of the basic activities employed in managing warehouse operations. More specifically, participants will:
- Understand the role and importance of efficient warehouse management.
- Be able to relate warehouse management to logistics and transportation and understand the relevant decision tradeoffs.
- Know the logistical best practices in receiving, handling, and storage.
- Understand how to maintain control of the volume and movement of various inventories.
- Have a clear view about the latest warehouse IT systems and how they facilitate work.
- Have a clear view of the best quality, environmental, health, and safety practices in the warehouse.
- Understand some of the integral lean and continuous improvement philosophies and how they can create improvements and solve problems.
- Understand how to use KPIs to govern and improve warehouses.
WHO SHOULD ATTEND?
Employees and managers working in warehousing, procurement, planning, operations, and logistics. This course can also be a very good introduction for employees from other departments to know more about warehouse operations like: finance, sales, marketing and HR.
The training methodology for this course depends on 3 parameters:
Increasing learners’ knowledge by explaining the latest global trends.
Demonstrating theoretical knowledge with real-life examples and case studies. This helps learners link their day-to-day problems with the academic material.
Diversifying the learning process to foster the course concepts through real, interactive, fun and hands-on business exercises. Learning process includes: Presentations, case studies, business cases, learning games, videos, group discussions, and storytelling. This ensures that the learners have fully understood the concepts.
Eng. Feras is supply chain/operations professional with over 16 years of hands-on experience in the supply chain field.
He graduated from the American University in Cairo (AUC), Egypt in 2002 with a Bachelor of Science in Mechanical Engineering with double specialization: Industrial Engineering and Materials and Manufacturing. In 2009, he became “Certified in production and Inventory management (CPIM) from APICS; one of the most respected Supply chain organizations worldwide. In 2015, he became a “Certified Master APICS instructor”, which is the highest APICS instructor ranking. He is one very few to be awarded such certification in the Middle East & Africa region.
In addition to the strong specialized academic background, he has a diverse on hands experience in all supply chain disciplines after working in 5 big companies: Unilever (FMCG), Mars (FMCG), Shell (Oil), Kraft Foods (Mondelez) (FMCG) and Glaxo Smith Kline (GSK) (Pharmaceutical).
He has experience in fields like: Strategic planning, Production, production planning, demand management, procurement, Inventory management, material requirements planning (MRP), capacity planning, sales and operations planning (S&OP), master scheduling, performance measurements (KPIs), supplier management, quality control/ISO/HACCP, continuous improvement, Lean and TPM, logistics, Warehousing, customs clearance, distribution and freight, project management, health safety and Environment (HSE), designing distribution networks and Fleet management. He also participated in big projects like starting up plants and warehouses from scratch, merging companies, transforming supply chains through lean/TPM/JIT implementation and implementing different ERP systems like SAP.
In his career, he worked in different geographical areas: Europe, Africa and Middle East which allows him to work smoothly with diverse cultures.
Eng. Feras has started teaching APICS CPIM since 2012. Since then he taught in many different places in the Middle East and Africa. Currently he has over 600 hours of teaching.
Mostafa started consultancy work in 2013. His approach in consultancy depends on 2 aspects: strong, mistake-proof processes and money generating/saving projects. He is familiar with the latest technological and business trends associated with the fields of interest and he implements this knowledge in the companies he work for with the aim to maximize their operational efficiency and achieve their supply chain excellence.
Currently, he is dedicating effort and time to spread supply chain knowledge as he believes in the role of supply chain in developing the world and making it a better place for the next generations.
|Warehouse Operations & Management
20 – 24 October
- Overview of the end-to-end supply chain
- What is material requirement planning (MRP)?
– How can you answer the 3 important
questions of inventory management: What to
order in your warehouse? How much? When?
- Role of inventory management and different
- Types of inventory and reasons of keeping them
- Importance of good warehousing in strong
– Effect on transportation costs
– Effect on customer service
– Effect on product quality and customer
- Role of the warehouse
- Warehouse workflow and operations:
- Reverse logistics
- Warehouse operations elements: Racking
systems, floorings, palletization, labor,
- Information and documentation cycle
- Planning for best warehouse space utilization
- Stock allocation
- Warehousing costs and cost saving
- Warehousing information technology and
– Warehouse management system (WMS)
– Inventory management systems (barcode,
RFID, and mobile computer)
- Best practices in warehouse quality
- Best practices in warehouse EHS (environment,
health, and safety)
- Lean methodologies and techniques for
continuous improvement/problem solving
- Governance and KPIs for a high-profile