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Home All Courses CSM Certificate in Social Media

CSM Certificate in Social Media

1 alternative location(s) available

Course Overview

Whether you’re promoting a business, a product, or yourself, Social media is near the top of what will determine your success or failure. The 3 days’ course in Social media will introduce to you to the essential steps of building a complete Social media plan and how to be integrated into the Social media consumer landscape.

You will know the through best practices how to build your foundation, amassing your digital assets, going to market, optimizing your profile, attracting more followers, and effectively integrating Social media into your entire business activities.

1 alternative location(s) available



Run This Course

Enjoy this certified

program at your premise of choice, with lower costs, and schedule that suits you best.



5 Key Takeaways


Knowing the process and tools needed to create a comprehensive and unique Social media strategy for any business or organization.

Knowing how to deliver value, excitement and surprise for your existing and potential customers



Knowing the essentials to make your brand popular by truly engaging with your customers on Facebook, Twitter and many other Social media platforms

Gaining the essential knowledge to perform effective promotion strategies using the Social media arena



Getting familiar with the up to date Social media marketing features and how to use it to crowd source ideas for your business continuous growth



See What’s Inside Our 2020 Catalog

Course Outline

Day 1

  • Managing online communities
  • Building online communities
  • Growing online communities
  • Measuring your success
  1. Best practices and case studies on the following
  2. Social media marketing aspects:
  • Types of Social media Users
  • Getting ideas from your customers
  • Defining your target on Social media
  • Methods to engage with your customers
  • Responding effectively to your customers in different situations
  • Being authentic and not repeatable with your customers
  • Gathering information about your target customers
  • Methods of providing value
  • Methods to share stories
  • Integrating Social media into the entire customer experience


Day 2

  • Facebook for Business
  1. Case studies and best practices
  • Twitter for Business
  1. Case studies and best Practices
  • Instagram For Business
  1. Case studies and best practices
  • LinkedIn Advertising fundamentals
  1. Case studies and best practices


Day 3


LEORON - Professional Development Institute

Built upon the strong experience in the manufacturing sector, which the founders developed in Sweden during the 90’s global expansion, LEORON evolved into a comprehensive training institute, offering training and development solutions in all strategic corporate functions, including corporate finance, HR, SCM, operations, and engineering.

With strategic distribution of our offices in leading locations, such as Dubai, Riyadh, Jonkoping, Skopje, Accra, and Almaty, our team of experts delivers approximately 500 courses annually, and roughly 10000 professionals are equipped with appropriate education and the latest insights in a wide assortment of industries across the EMEA region.



Introducing LEORONʼs mobile app!


Your Professional Development

Institute in the palm of your hand!




Who Should Attend?

This highly practical and interactive course has been specifically designed for:

  • Non-business professionals
  • Management consultants
  • Business strategists
  • Business development executives
  • Entrepreneurs
  • Project leaders
  • R&D specialists
  • PR practitioners
  • Public sector executives
  • Sales Executives
  • Marketing specialists
  • Brand managers
  • Customer relationship specialists
  • Social media managers
  • Digital content managers






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Most of our public courses are delivered in English language. You need to be proficient in English to be able to fully participate in the workshop and network with other delegates. For in-house courses we have the capability to train in Arabic, Dutch, German and Portuguese.

LEORON Institute partners with 20+ international bodies and associations.
We also award continuing professional development credits (CPE/PDUs) for:
1. NASBA (National Association of State Boards of Accountancy)
2. Project Management Institute PDUs
3. CISI credits
4. GARP credits
5. HRCI recertification credits
6. SHRM recertification credits

The deadline to register for a public course is 14 days before the course starts. Kindly note that occasionally we do accept late registrations as well, but this needs to be confirmed with the project manager of the training program or with our registration desk that can be reached at +971 4 447 5711 or [email protected].

The course fee covers a premium training experience in a 5-star hotel, learning materials, lunches & refreshments, and for some courses, the certification fee and membership with the accrediting bodies.

Yes, we can provide discounts for group bookings. If you would like to discuss a discount on a corporate level, we will be happy to talk to you.

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