Frequently Asked Questions

Everything about LEORON Public Courses

We kindly suggest you to get in touch with our training consultants and discuss which course is most appropriate, so you avoid registering for a program that doesn’t fit your needs. If you are hesitant which course you should attend, please contact the training consultant assigned to the course. Every training program has a dedicated training adviser who will gladly answer all your questions. Check our entire course portfolio here.
All LEORON public training programs start at 8:30 and finish at 16:00. Lunch is a 1-hour break and there are two coffee breaks too. If there is an exam or project presentation at the end of the course, on the last day the course might finish later.
Most participants wear Business Casual clothes. A formal business suit is not necessary.
Two coffee breaks and a buffet lunch is provided every day in the hotels’ restaurant, so you will have a wide choice of foods to cater for different needs.
Most of our public courses are delivered in English language. You need to be proficient in English to be able to fully participate in the workshop and network with other delegates. For in-house courses we have the capability to train in Arabic, Dutch, German and Portuguese.
Yes, a LEORON certificate of completion is provided to you upon successful completion of the program.
LEORON Institute partners with 20+ international bodies and associations.
We also award continuing professional development credits (CPE/PDUs) for:
  1. NASBA (National Association of State Boards of Accountancy)
  2. Project Management Institute PDUs
  3. CISI credits
  4. GARP credits
  5. HRCI recertification credits
  6. SHRM recertification credits
The deadline to register for a public course is 14 days before the course starts. Kindly note that occasionally we do accept late registrations as well, but this needs to be confirmed with the project manager of the training program or with our registration desk that can be reached at +971 4 447 5711 or [email protected].
At LEORON, we understand that business people have commitments and changes do happen. You can cancel your attendance 21 days prior to the beginning of the course.
You will be liable for 50% of the course fee if the cancellation takes place 21- 14 days prior to the beginning of the course, and 100% cancellation fee if the cancellation takes place less than 14 days prior to the beginning of the course.
A 25% postponement fee if the postponement takes place less than 10 days prior to the beginning of the course.

Other Useful Information

Your evenings are free, although there are some exceptions when we organize team building or sightseeing activities with the group. Oftentimes, trainers will assign a project that must be completed by the end of the course, hence plan your evenings accordingly.
Free Wi-Fi is available throughout the training venue/hotel.
We have 6 offices around the world, please go to this link to learn more.
Yes. Most of our public courses can also be delivered as live, instructor-led online courses. Contact us for more information.
The course fee covers a premium training experience in a 5-star hotel, learning materials, lunches & refreshments, and for some courses, the certification fee and membership with the accrediting bodies.
No, delegates are expected to arrange their own accommodation and travel. Although we can always assist to get special hotels rates with the hotels we collaborate, delegates are expected to arrange their own accommodation and travel.
Yes, we can provide discounts for group bookings. If you would like to discuss a discount on a corporate level, we will be happy to talk to you.
Yes, you can. We accept VISA, Maestro and Mastercard.
To pay for a specific course:
  1. Please navigate to that course on the website,
  2. Click on ‘Buy this course’. This will open a new login page where you will have to register (with email, FB, Instagram, Linkedin etc)
  3. Once you register, the same course page will reload
  4. Please click “proceed to checkout” button,
  5. This will open a new page where you will have to fill in all the blank fields (note that all fields are mandatory).
  6. Please click “proceed to checkout” button,
  7. Select ‘Pay with Credit/Debit card
  8. Accept the terms and conditions (two check boxes)
  9. If all fields are filled correctly, once you submit your application you will be taken the PayFort site where you will have to fill in the credit card details and submit to pay.
All official enquiries and complaints shall be submitted electronically to Val Jusufi, Managing Director of LEORON PDI, at [email protected].
*LEORON PDI shall officially respond to the complaint no later than 7 days from the date of its reception.

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