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Administrative Specialist – Riyadh, KSA

LEORON Press Service
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١٤ يونيو ٢٠٢٣
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Job Description

Administrative Specialist
Department
Administration
Report To
Head of Operations – KSA
Office
Riyadh, KSA
Working Hours
Sunday – Thursday / 08:00 – 16:30
Job Purpose
A Front Desk Representative is a professional that represents the organization and ultimately is responsible for making a good first impression of the company to internal and external stakeholders. This role performs essential front desk administrative responsibilities, greeting customers, answering calls, receiving and delivering mail, extensive stakeholder management such as assisting with maintaining and ordering office supplies.

Required Qualification

1
• Bachelor’s Degree OBLIGATORY
2
• English Language Proficiency (Business English, both written and spoken)

Major Roles And Responsibilities

• Answering internal and external stakeholders’ questions and addressing complaints.
• Receive letters, packages and send them to appropriate destination.
• Welcoming guests and assist them.
• Organize taxi pick up for the employees when needed, pick up and drop of the materials with local post services and couriers.
• Assisting with scanning/printing/etc…
• Receive ALL the incoming and outgoing invoice.
• Answer all incoming calls and redirect them or keep messages.
• Monitor office supplies on daily basis.
• Responsible to ensure the physical presence at the office at all the time.
• Buy, and transport work related things, pick up Cargo Deliveries, documents.
• Complete various administrative activities for the Riyadh Office
• Materials Management, including but not limited to: sending slide-books for printing, preparing delegate’s kits, printing Certificates, reviewing learning materials, confirming couriers for shipment, packing materials in boxes, arranging pick-up of materials, tracking materials during transit.
• Materials inventory for the Riyadh Office
• Inform colleagues upon receiving ordered books.
• Collects cheques and/ or any other documents on behalf of colleagues.
• Submit documentation counter; collaborate with governmental institutions per need.
• Evaluate prices and suppliers for purchasing office materials.
• Scan Evaluation Forms, Competency Forms and other documents, per need.
• Ship Invoices, corrected/ additional Certificates and other documents to clients.
• Various other tasks as assigned

Technical Competencies

Competency Name
Proficiency Level
Competency Name
Sales Planning
plan public or in-house course/courses throughout a year, manage your own pipeline as well as team’s and unit’s pipeline, manage the portfolio of courses, introduce new products, prepare forecasts, schedule and allocate resources.
Proficiency Level
Competency Name
Sales Prospecting
Apply lead generation and management, possess industry and sector knowledge (procurement or HR…) and prospecting, possess L&D industry knowledge, possess, and apply business acumen, product and technical knowledge, manage the CRM and apply record management
Proficiency Level
Competency Name
Sales Presentation
conduct phone presentations on daily basis, face to face presentations and meetings, prepare and send emails, messages, manage closing of deals and negotiation, manage the process of objection handling.
Proficiency Level
Competency Name
Training Delivery
manage public and in-house course to be within budget allocated and manage all cost associate with it.
Proficiency Level
Competency Name
Managing Training Projects
possess knowledge in the sales process end to end, Instructional design and trainer recruitment, involvement of marketing, support of finance and operations teams, event management, understand the design and IT processes.
Proficiency Level
Competency Name
Contract Management
manage deal registrations, prepare invoices, POs, manage tendering procedures, manage collection of payments.
Proficiency Level
Competency Name
KAM
Building and managing long lasting Relationships and partnerships through value-based selling thus creating retention
Proficiency Level
Competency Name
Business Development
attend and manage face to face meetings, expand networks, attend exhibitions, conferences to identify and generate growth opportunities and ideas to finally identify and manage new revenue streams.
Proficiency Level

Behavioral Competencies

Competency Name
Proficiency Level
Competency Name
Customer Centricity
Apply focus on People to develop customer excellence and happiness so to build long-lasting relationship and partnerships.
Proficiency Level
Proficient
Competency Name
Strategic Thinking
Understand the L&D business, manage the business purpose to understand where we are, where we want to be and how to get there. Utilize strategic thinking tools for business purposes, apply analytical and creative thinking.
Proficiency Level
Fundamental
Competency Name
L&D Industry Craftsmanship
Possess desire and passion for success in training and development industry, live and apply the corporate values, align the personal with organizational vision and culture.
Proficiency Level
Fundamental
Competency Name
Managing People
Growth and Development, focus on goals and execution, apply self-Motivation, engage in continuous learning as well as develop people and teams, apply and manage Diversity and Equal Opportunity as well as employee engagement.
Proficiency Level
Fundamental
Competency Name
Managing Training Projects
Possess knowledge in the sales process end to end, Instructional design and trainer recruitment, involvement of marketing, support of finance and operations teams, event management, understand the design and IT processes.
Proficiency Level
Fundamental
Competency Name
Results orientation
Demonstrate initiatives, commercial acumen, apply self-motivation and drive for results.
Proficiency Level
Proficient
Competency Name
Communication and Presentation
Knowledge of effective and appropriate communication and presentation patterns and the ability to use and adapt that knowledge in different workplace contexts
Proficiency Level
Proficient
Competency Name
Collaboration
Work together as a Team, by applying adaptability and flexibility, towards a common goal that benefits the team and the organization, apply teambuilding and conflict management techniques , adaptability and flexibility.
Proficiency Level
Proficient