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WE ARE HIRING

Team Leader – Sales & Business Development

LEORON Press Service
Jobs
January 30, 2023
Please send us your CV
اختار دولة
City / State

Job Description

Team Leader – Sales & Business Development
Department
Sales & Business Development
Report To
Head of Business Unit
Office
Skopje
Working Hours
Sunday – Thursday / 07:30 – 15:45
Job Purpose
Promote LEORON’s entire portfolio and provide top notch customized solutions to clients. Ensure high-end, continuous customer satisfaction. Coordinates and proactively receives all client’s needs, negotiates prices and promotes additional services. Strengthens the company’s position on the assigned market. Coordinates all PM activities for own projects.

Required Qualification

1
• Bachelor’s Degree (General, Economics, Law, Communication, Languages) OBLIGATORY
2
• English Language Proficiency (Business English, both written and spoken)
3
• Master’s Degree (recommended)

Major Roles And Responsibilities

• Maintain and expand prospects database, within assigned territory, to pursue strategic growth opportunities and provide clients with long-term value.
• Do a thorough research (not limited to LinkedIn) and locate potential clients.
• Expand the clients' database on daily basis.
• Conduct (phone) sales presentations to new clients by following Leoron's 7 Steps Pitch.
• Maintain email communication as well as WhatsApp and LinkedIn messaging with (potential) clients: send follow-up emails for missed calls, promotional emails, confirmation email upon registering for a course, congratulations email, upon completing a course.
• Respond to customer needs and requirements by offering unequivocal training solutions.
• service existing accounts and focus on development of new Key Accounts.
• Manage a team up to 5 team members working on a specific portfolio of courses.
• Motivate and inspire team members.
• Lead by by setting a good example (role model) A behavior consistent with words.
• Coach and help develop team members help resolve dysfunctional behavior.
• Facilitate problem solving and collaboration.
• Strive for team consensus and win-win agreements.
• Ensure discussions and decisions lead toward closure.
• Maintain healthy group dynamics.
• Intervene when necessary to aid the group in resolving issues.
• Encourage creativity, risk taking, and constant improvement.
• Recognize and celebrate team and team member accomplishments and exceptional performance.
• Reporting to Head on team performance, market demands, product and R&D, overall portfolio improvements.
• Carry out thorough market research for given projects and assert potential, target group, opportunities, and competitors.
• Anticipate, listen to and respond to customer needs and requirements by offering supreme customer care.
• Ensure highest customer experience and relationship building: follow up with clients to check their satisfaction and present new products, understand clients' expectations, know clients' budged and resources, learning needs and gaps and ensure.
• Advertise and promote assigned public courses and portfolio, on social media.
• Generate, maintain and build close relationships with new and existing large accounts throughout the year.
• Full utilization of Popleads CRM system for all campaigns and activities.
• Coordinate and control all activities with the support functions related to: course location, travelling arrangements, material management and customer experience.
• This position involves direct supervisory responsibilities for a team of up to 5 team members. This includes activities such as: overseeing of KPIs for team members; managing performance; identifying gaps and poor performance; coaching and helping the team close larger deals, initiate training and development for team members in cooperation with Head, Sales Director and HR, etc.
• This position requires traveling to GCC countries and/or the location of Key Clients.

Technical Competencies

Competency Name
Proficiency Level
Competency Name
Sales Planning
Plan public or in-house course/courses throughout a year, manage your own pipeline as well as team’s and unit’s pipeline, manage the portfolio of courses, introduce new products, prepare forecasts, schedule and allocate resources.
Proficiency Level
Proficient
Competency Name
Sales Prospecting
Apply lead generation and management, possess industry and sector knowledge (procurement or HR…) and prospecting, possess L&D industry knowledge, possess, and apply business acumen, product and technical knowledge, manage the CRM and apply record management
Proficiency Level
Advanced
Competency Name
Sales Presentation
Conduct phone presentations on daily basis, face to face presentations and meetings, prepare and send emails, messages, manage closing of deals and negotiation, manage the process of objection handling.
Proficiency Level
Mastery
Competency Name
Training Delivery
Manage public and in-house course to be within budget allocated and manage all cost associate with it.
Proficiency Level
Advanced
Competency Name
Contract Management
Manage deal registrations, prepare invoices, POs, manage tendering procedures, manage collection of payments.
Proficiency Level
Proficient
Competency Name
KAM
Building and managing long lasting Relationships and partnerships through value-based selling thus creating retention
Proficiency Level
Proficient
Competency Name
Business Development
Attend and manage face to face meetings, expand networks, attend exhibitions, conferences to identify and generate growth opportunities and ideas to finally identify and manage new revenue streams.
Proficiency Level
Proficient

Behavioral Competencies

Competency Name
Proficiency Level
Competency Name
Customer Centricity
Apply focus on People to develop customer excellence and happiness so to build long-lasting relationship and partnerships.
Proficiency Level
Advanced
Competency Name
Strategic Thinking
Understand the L&D business, manage the business purpose to understand where we are, where we want to be and how to get there. Utilize strategic thinking tools for business purposes, apply analytical and creative thinking.
Proficiency Level
Proficient
Competency Name
L&D Industry Craftsmanship
Possess desire and passion for success in training and development industry, live and apply the corporate values, align the personal with organizational vision and culture.
Proficiency Level
Advanced
Competency Name
Managing People
Growth and Development, focus on goals and execution, apply self-Motivation, engage in continuous learning as well as develop people and teams, apply and manage Diversity and Equal Opportunity as well as employee engagement.
Proficiency Level
Advanced
Competency Name
Managing Training Projects
Possess knowledge in the sales process end to end, Instructional design and trainer recruitment, involvement of marketing, support of finance and operations teams, event management, understand the design and IT processes.
Proficiency Level
Advanced
Competency Name
Results orientation
Demonstrate initiatives, commercial acumen, apply self-motivation and drive for results.
Proficiency Level
Advanced
Competency Name
Communication and Presentation
Knowledge of effective and appropriate communication and presentation patterns and the ability to use and adapt that knowledge in different workplace contexts
Proficiency Level
Advanced
Competency Name
Collaboration
Work together as a Team, by applying adaptability and flexibility, towards a common goal that benefits the team and the organization, apply teambuilding and conflict management techniques , adaptability and flexibility.
Proficiency Level
Advanced