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WE ARE HIRING

Team Leader – Sales & Business Development

LEORON Press Service
Jobs
January 30, 2023
Please send us your CV
اختار دولة
City / State

Job Description

Team Leader – Sales & Business Development
Department
Sales & Business Development
Report To
Head of Business Unit
Office
Skopje
Working Hours
Sunday – Thursday / 07:30 – 15:45
Job Purpose
Promote LEORON’s entire portfolio and provide top notch customized solutions to clients. Ensure high-end, continuous customer satisfaction. Coordinates and proactively receives all client’s needs, negotiates prices and promotes additional services. Strengthens the company’s position on the assigned market. Coordinates all PM activities for own projects.

Required Qualification

1
• Bachelor’s Degree (General, Economics, Law, Communication, Languages) OBLIGATORY
2
• English Language Proficiency (Business English, both written and spoken)
3
• Master’s Degree (recommended)

Major Roles And Responsibilities

• Maintain and expand prospects database, within assigned territory, to pursue strategic growth opportunities and provide clients with long-term value.
• Do a thorough research (not limited to LinkedIn) and locate potential clients.
• Expand the clients' database on daily basis.
• Conduct (phone) sales presentations to new clients by following Leoron's 7 Steps Pitch.
• Maintain email communication as well as WhatsApp and LinkedIn messaging with (potential) clients: send follow-up emails for missed calls, promotional emails, confirmation email upon registering for a course, congratulations email, upon completing a course.
• Respond to customer needs and requirements by offering unequivocal training solutions.
• service existing accounts and focus on development of new Key Accounts.
• Manage a team up to 5 team members working on a specific portfolio of courses.
• Motivate and inspire team members.
• Lead by by setting a good example (role model) A behavior consistent with words.
• Coach and help develop team members help resolve dysfunctional behavior.
• Facilitate problem solving and collaboration.
• Strive for team consensus and win-win agreements.
• Ensure discussions and decisions lead toward closure.
• Maintain healthy group dynamics.
• Intervene when necessary to aid the group in resolving issues.
• Encourage creativity, risk taking, and constant improvement.
• Recognize and celebrate team and team member accomplishments and exceptional performance.
• Reporting to Head on team performance, market demands, product and R&D, overall portfolio improvements.
• Carry out thorough market research for given projects and assert potential, target group, opportunities, and competitors.
• Anticipate, listen to and respond to customer needs and requirements by offering supreme customer care.
• Ensure highest customer experience and relationship building: follow up with clients to check their satisfaction and present new products, understand clients' expectations, know clients' budged and resources, learning needs and gaps and ensure.
• Advertise and promote assigned public courses and portfolio, on social media.
• Generate, maintain and build close relationships with new and existing large accounts throughout the year.
• Full utilization of Popleads CRM system for all campaigns and activities.
• Coordinate and control all activities with the support functions related to: course location, travelling arrangements, material management and customer experience.
• This position involves direct supervisory responsibilities for a team of up to 5 team members. This includes activities such as: overseeing of KPIs for team members; managing performance; identifying gaps and poor performance; coaching and helping the team close larger deals, initiate training and development for team members in cooperation with Head, Sales Director and HR, etc.
• This position requires traveling to GCC countries and/or the location of Key Clients.