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Specialist – Event Management

LEORON Press Service
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Job Description

Specialist – Event Management
Department
Event Management
Report To
Managing Director - KSA
Office
Riyadh, KSA
Working Hours
Sunday – Thursday / 08:00 – 16:30
Job Purpose
As part of the operations processes, this role is responsible to manage events, public and in-house training courses, on-site and online, taking place in KSA as per business needs. The role requires proficient understanding and practicing of Business Development. The person in this role manages a team of events specialists in KSA

Required Qualification

1
• Bachelor’s Degree (Tourism, Hotel, Business or Hospitality Management preferred)
2
• English Language Proficiency (Business English, both written and spoken)
3
• Arabic Language Proficiency (Business Arabic, both written and spoken)

Major Roles And Responsibilities

• Manage events/ courses taking place primarily in KSA, as per Business Needs. Including various Training Management activities such as:
• Manage events LVT and Onsite
• Contact missing / late participants.
• Coordinate with hotel staff regarding lunch and refreshment breaks.
• Deliver formal opening and closing ceremonies.
• Distribute Certificates, together with the expert trainers.
• Familiarize participants with the Course Agenda and, if required, make slight alternations to it.
• Monitor each event to evaluate the clients’ satisfaction and ensure the event satisfies Leoron’s quality standards.
• Prepare the hotel’s meeting room for the training specific purposes.
• Register participants on the spot.
• Synchronize with expert trainers and ensure everything runs smoothly during the delivery of the program.
• Negotiate rates with Hotels.
• Accompany colleagues on business meetings, as to provide Arabic support.
• Handle Arabic inquiries, landing through various marketing channels.
• Take incoming calls at the Riyadh Office and answer to client’s requirements.
• Conduct initial contact with clients over phone and email.
• Help the marketing unit create videos in Arabic, from training and other events held in KSA.

Technical Competencies

Competency Name
Proficiency Level
Competency Name
Planning, Negotiating and Organizing
Plan and organize event based on existing and changing calendar while negotiation best rates with vendors and suppliers.
Proficiency Level
Advanced
Competency Name
Governmental protocols and procedures
Company licenses and permits (educational and other authorities, taxes, and regulations.
Proficiency Level
Fundamental
Competency Name
Calendar and Schedule Management
Timely registering of planned events, constantly maintaining up-to-date schedules, manage calendar of events as well as calendar changes, Popleads CRM management.
Proficiency Level
Proficient
Competency Name
Event Management
Course Execution, course networking and relationship management, venue management.
Proficiency Level
Advanced
Competency Name
Stakeholder Management
Hotel management, networking and relationship management (partnerships with hotels, travel agencies, ground travels companies),
Proficiency Level
Proficient
Competency Name
Inventory Management
Procurement, sourcing, material management
Proficiency Level
Fundamental
Competency Name
Financial Management
Cost management and optimization, budgeting.
Proficiency Level
Fundamental
Competency Name
Travel Management
Logistics, visa issuing, ground and air travels
Proficiency Level
Fundamental

Behavioral Competencies

Competency Name
Proficiency Level
Competency Name
Customer Centricity
Apply focus on People to develop customer excellence and happiness so to build long-lasting relationship and partnerships.
Proficiency Level
Advanced
Competency Name
Strategic Thinking
Understand the L&D business, manage the business purpose to understand where we are, where we want to be and how to get there. Utilize strategic thinking tools for business purposes, apply analytical and creative thinking.
Proficiency Level
Fundamental
Competency Name
L&D Industry Craftsmanship
Possess desire and passion for success in training and development industry, live and apply the corporate values, align the personal with organizational vision and culture.
Proficiency Level
Fundamental
Competency Name
Managing People
Growth and Development, focus on goals and execution, apply self-Motivation, engage in continuous learning as well as develop people and teams, apply and manage Diversity and Equal Opportunity as well as employee engagement.
Proficiency Level
Fundamental
Competency Name
Managing Training Projects
Possess knowledge in the sales process end to end, Instructional design and trainer recruitment, involvement of marketing, support of finance and operations teams, event management, understand the design and IT processes.
Proficiency Level
Advanced
Competency Name
Results orientation
Demonstrate initiatives, commercial acumen, apply self-motivation and drive for results.
Proficiency Level
Proficient
Competency Name
Communication and Presentation
Knowledge of effective and appropriate communication and presentation patterns and the ability to use and adapt that knowledge in different workplace contexts
Proficiency Level
Proficient
Competency Name
Collaboration
Work together as a Team, by applying adaptability and flexibility, towards a common goal that benefits the team and the organization, apply teambuilding and conflict management techniques , adaptability and flexibility.
Proficiency Level
Proficient