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IBM: Agile Excellence: Delivering Superior Quality in Dynamic Workflows

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English
Intermediate
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Course Overview

This training program on agile excellence emphasizes the development of essential soft skills needed to consistently produce high-quality work. By focusing on interpersonal and intrapersonal skills, the course aims to help participants improve their communication, collaboration, problem-solving, and adaptability. Through a combination of theoretical insights and practical exercises, attendees will learn how to improve their professional abilities and make a significant impact in their organizations.​

​

Jwaher A.
Specialist – Program Enrollment
[email protected]
Let’s talk on WhatsApp

Key Takeaways

1
Deliver work consistently and in a timely manner​
2
Create and deliver work that helps solves problems and reduces effort for the person or group requesting it​
3
Become a trusted advisor to clients and colleagues by working with agility while applying the quality work process​
4
Articulate what constitutes quality work and its importance in a professional setting.
5

Certifications

Course Outline

Day 1
Understanding Research​ ​ ​

What is Research?​

Definition and types of research (qualitative vs. quantitative)​

Primary vs. secondary research​

The Research Process​

Steps involved in conducting research​

Developing a research question or hypothesis​
 

Planning Your Research​

Topic Selection​

Choosing a relevant and feasible research topic​

Narrowing down broad topics into specific research questions​

Literature Review​

Importance of reviewing existing literature​

How to conduct a literature review​

Identifying gaps in existing research​

Gathering Information​

Finding Sources​

Types of sources (academic journals, books, online databases, etc.)​

Evaluating the credibility and reliability of sources

Day 2
Using Libraries and Databases​

Navigating academic libraries and online databases​

Tips for efficient searching​

Effective Online Research​

Using search engines and specialized databases​

Advanced search techniques and Boolean operators​

Data Collection Methods​

Qualitative Methods​

Interviews, focus groups, observations​

Designing and conducting qualitative research​

Quantitative Methods​

Surveys, experiments, statistical analysis​

Designing and conducting quantitative research​

Organizing and Managing Information​

Note-taking and Organizing Research​

Effective note-taking strategies​

Understanding Quality Work​

Definition and Importance​

What constitutes quality work?​

Benefits of delivering quality work for individuals and organizations​

Standards and Expectations​

Setting and understanding quality standards​

Aligning personal goals with organizational expectations​

Day 3
Planning for Quality​

Effective Planning​

Importance of planning and organizing tasks​

Tools and techniques for effective planning (e.g., Gantt charts, project management software)​

Setting SMART Goals​

Specific, Measurable, Achievable, Relevant, Time-bound goals​

Time Management​

Prioritizing tasks​

Techniques for managing time effectively​

Skills for Quality Work​

Attention to Detail​

Strategies to enhance attention to detail​

Common errors and how to avoid them​

Communication Skills​

Clear and effective communication​

Active listening and feedback​

Collaboration and Teamwork​

Working as a Team​

Importance of teamwork in delivering quality work​

Roles and responsibilities in a team setting​

Conflict Resolution​

Identifying and resolving conflicts​

Maintaining positive working relationships​

Maintaining Quality Under Pressure​

Stress Management​

Techniques for managing stress​

Maintaining quality work under tight deadlines​

Adaptability and Flexibility​

Importance of being adaptable​

Strategies for staying flexible and proactive​

Who Should Attend?

Professionals of All Levels

Employees at all stages of their careers who are committed to improving their work quality and enhancing their professional skills. This training is beneficial for anyone who aims to consistently deliver high-quality work, enhance their professional capabilities, and contribute positively to their organization's success.​

FAQ

What language will the course be taught in and what level of English do I need to take part in a LEORON training program?
Most LEORON courses are delivered in English. However, there are some courses offered in Arabic, mainly online. For our in-house courses, sessions can be curated and delivered in any language upon request. In general, the best way to confirm language availability is to check with our Enrollment Managers for the most up-to-date information. Simply click on “Let’s talk on WhatsApp” to chat with us directly.
What formats are the courses offered in?
LEORON delivers training in various formats including face-to-face, live virtual sessions, self-paced learning, in-house delivery as well as online courses.
Are LEORON Public courses certified by an official body/organization?
Yes, most LEORON public courses are accredited by internationally recognized bodies such as CIPD, ATD, PMI, EdEx, and many others—depending on the course.
Who accredits LEORON’s training programs?
LEORON partners with over 20 international bodies such as PMI, CIPD, ATD, EdEx, NASBA, CISI, GARP, HRCI, SHRM, ACCA, ASQ, IIA, ILM, IAC, and others
Are CPD points or PDUs provided?
Yes, learners can earn CPD credits and professional development units (PDUs) including NASBA CPEs, PMI PDUs, CISI, GARP, HRCI, SHRM, and more.
How can I register for a course?
You can register through our website by filling in the inquiry form, or by speaking directly with one of our consultants via WhatsApp or email. Once we confirm your interest, we’ll guide you through the steps.
When is the registration deadline for public courses?
Registration typically closes 14 days before the course start date, with occasional late registrations accepted upon confirmation
What is included in the course fee?
The fee generally covers 5-star venue facilities, training materials, certified instruction, lunches and refreshments, plus certification and membership where applicabl0065
Are there group rates or discounts?
Yes, group bookings and corporate-level discounts are available. Learners are encouraged to reach out to discuss specific arrangements
What support is available with registration?
Enrollment Managers and a Registration Desk assist with the entire process, including deadlines, travel logistics, and course customization. As well as any other special requests you might have. Simply to go your preferred course and click on “Let’s chat on WhatsApp” to do so.
Can I request a bespoke course at my location or within my organization?
Yes, in-house training is fully customizable in terms of curriculum, language, delivery, and timing. You can suggest dates and locations. Simply to go your preferred course and click on “Let’s chat on WhatsApp” in order to address any questions or concerns in this regards.
What is the refund or cancellation policy?
Refund and cancellation policies vary depending on the course type and location. Generally, cancellations made at least 14 days before the course start date may be eligible for a full or partial refund, while cancellations made closer to the course date may incur a fee. For exact terms, please consult your Enrollment Manager or refer to the course confirmation email.
Can I register multiple employees from my company?
Yes. We support group registrations and offer corporate packages for organizations enrolling multiple participants. Our team can help coordinate the logistics for group bookings.
Who should attend these courses?
LEORON caters to a variety of professionals: from those seeking leadership development to project managers, HR specialists, finance professionals, cybersecurity, procurement, Ai enthusiasts and many others.
Do I need prior experience or academic qualifications?
Not always. Many specialized paths, like cybersecurity, accept learners without prior experience. However, some courses (e.g., PMI PDU-based ones) may have recommended prerequisites. Its always better to chat with one of our Enrollment Managers to discuss more. Simply to go your preferred course and click on “Let’s chat on WhatsApp” to do so.
Will I receive a certificate after completing the course?
Yes. Upon full attendance and successful completion, you will receive a certificate of participation or accreditation, depending on the course.
Are meals and refreshments included in face-to-face courses?
Yes. For in-person courses, lunch and coffee breaks are provided daily at the venue.
Can LEORON deliver a course in-house at our organization?
Absolutely. All programs can be delivered privately at your company or virtually for your team, customized to match your internal goals and structure.

Reviews

  • Review:
    Certified Professional in Quality and Patient Safety
    Dating back to 2014, Mobily’s “LEORON” experience has grown from a single collaboration to a long-term partnership. We consider “LEORON” Institute as a strategic partner, whose contribution has been nothing but premium in equipping our staff with field-based knowledge and information. Past three years have resulted with an expanded collaboration with superior customer service and support. Best Regards,
    Turki S. Alsahaan
  • Review:
    Certified Professional in Quality and Patient Safety
    Since the partnership was signed between BAE Systems Saudi Development & Training and LEORON in 2017, we have been working together to offer the Saudi market a complete portfolio of training solutions benefiting from the wide and extensive experience of both parties. Recognizing the great success of this partnership, we are looking for further collaborations in the future that will position both companies as one of the leading training providers in Saudi Arabia. We thank the LEORON team for their full cooperation and continuing support, and look forward to further success together in the years to come.
    Emad Alrajih
  • Review:
    Certified Professional in Quality and Patient Safety
    We have been working with LEORON for the past two years and will be working with them again this upcoming year. The programs they delivered were fruitful and exciting and our organization has received positive feedback from the participants. What our organization aims to do is to provide at no cost training for all the private sector employees so that they may benefit from our offered programs in Innovation and Professional development. Leoron has helped us achieve this goal. We look forward to continuing this service and wish them the best of luck. Regards,
    Nasser M. Al-Subaie
  • Review:
    IAMM Internal Audit Maturity Model
    In recognition of their dedication and contribution supporting IKEA Saudi Arabia in arranging training programs during 2017 & 2018, looking forward for more development and exciting effort this year. On behalf of IKEA Saudi Arabia, THANK YOU!
    Dalal Kutbi