BCMBusiness Continuity ManagementCrisis Management and Sustainability Under Adverse Conditions
English
Intermediate
FACE 2 FACE
ON SITE TRAINING
LIVE VIRTUAL
TRAINING
COACHING
& MENTORING
SELF-PACED
TRAINING
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Course Overview
It is impossible to prepare for every scenario, but business leaders can be better equipped to react to unexpected events. This course offers a solid description of the methods, techniques and approaches used by Business Continuity Professionals (BCP) globally, to develop, implement, and maintain an effective Business Continuity Management (BCM) mandate.
Defined in this course, is a management process that identifies risks, threats, and vulnerabilities that could impact continued operations. Business continuity provides a framework for building organizational resilience and the capability for an effective response. Candidates will collaborate to develop a framework, implement, and maintain a business continuity program designed to reduce the likelihood of significant gaps in the business strategy. Candidates will develop skills related to:
→ Using industry professional practices – assessing business programs can identify gaps or deficiencies to be mitigated.
→ Establish a framework – for building organizational resilience that will provided a prudent and effective response for safeguarding the interests of the brand, key stakeholders, reputation, and value-creating business objectives.
→ Engagement of all stakeholders – Ask all those involved in the process for their feedback on what worked well in the prior process and what stakeholder expect out of the BCM plans.
→ Map out the best scenario – management process that identifies risks, threats, and vulnerabilities that could impact continued operations that need continuity to achieve business objectives
Defined in this course, is a management process that identifies risks, threats, and vulnerabilities that could impact continued operations. Business continuity provides a framework for building organizational resilience and the capability for an effective response. Candidates will collaborate to develop a framework, implement, and maintain a business continuity program designed to reduce the likelihood of significant gaps in the business strategy. Candidates will develop skills related to:
→ Using industry professional practices – assessing business programs can identify gaps or deficiencies to be mitigated.
→ Establish a framework – for building organizational resilience that will provided a prudent and effective response for safeguarding the interests of the brand, key stakeholders, reputation, and value-creating business objectives.
→ Engagement of all stakeholders – Ask all those involved in the process for their feedback on what worked well in the prior process and what stakeholder expect out of the BCM plans.
→ Map out the best scenario – management process that identifies risks, threats, and vulnerabilities that could impact continued operations that need continuity to achieve business objectives
Key Takeaways
1
Capture current business processes and create suitable documentation to ensure good practices and standardized work.
2
Implement requirements for an audit system of the BCM program to comply with legislation’s, regulations, and standards.
3
Understand the components for an effective Business Analysis that is able to meet strategic, tactical and operational requirements of an organization.
4
The ability to constantly review and iterate the approach towards the strategic plan.
5
Determine the root cause of problems and put in place solutions that permanently resolve the business continuity plan.
Columbia University
Columbia University is one of the world's most important centers of research and at the same time a distinctive and distinguished learning environment for undergraduates and graduate students in many scholarly and professional fields. Teachers College, Columbia University’s affiliate graduate school of education, offers programs in education, health, leadership, and psychology that are perennially ranked among the nation’s best.
Learners will receive a LEORON certificate of attendance upon the completion of the Face 2 Face Onsite training provided and delivered by LEORON Institute.
The Face 2 Face Onsite Training offered by LEORON is separate and independent from the Online Self-paced Training offered by Teachers College, Columbia University via edX. Teachers College, Columbia University and edX are not affiliated or associated with the Face 2 Face Onsite Training provided by LEORON, and LEORON is not affiliated or associated with the Online Self-paced Training provided by Teachers College, Columbia University.
Learners will receive a LEORON certificate of attendance upon the completion of the Face 2 Face Onsite training provided and delivered by LEORON Institute.
The Face 2 Face Onsite Training offered by LEORON is separate and independent from the Online Self-paced Training offered by Teachers College, Columbia University via edX. Teachers College, Columbia University and edX are not affiliated or associated with the Face 2 Face Onsite Training provided by LEORON, and LEORON is not affiliated or associated with the Online Self-paced Training provided by Teachers College, Columbia University.
Course Outline
Part 1
Program Initiation and Management - Policy and Program Management
→ Establish the need for a business continuity program.
→ Obtain support and funding for the business continuity program.
→ Build the organizational framework to support the business continuity program.
→ Introduce key concepts, such as program management, risk awareness, identification of critical functions/ processes, recovery strategies, training and awareness, and exercising/testing.
→ Obtain support and funding for the business continuity program.
→ Build the organizational framework to support the business continuity program.
→ Introduce key concepts, such as program management, risk awareness, identification of critical functions/ processes, recovery strategies, training and awareness, and exercising/testing.
Risk Assessment
→ Identify risks that can adversely affect an entity’s resources or image.
→ Assess risks to determine the potential impacts to the entity, enabling the entity to determine the most effective use of resources to reduce these potential impacts.
→ Assess risks to determine the potential impacts to the entity, enabling the entity to determine the most effective use of resources to reduce these potential impacts.
Part 2
Business Impact Analysis
→ Identify and prioritize the entity’s functions and processes to ascertain which ones will have the greatest impact should they not be available.
→ Assess the resources required to support the business impact analysis process.
→ Analyze the findings to ascertain any gaps between the entity’s requirements and its ability to deliver those requirements.
→ Assess the resources required to support the business impact analysis process.
→ Analyze the findings to ascertain any gaps between the entity’s requirements and its ability to deliver those requirements.
Business Continuity Strategies - Embedding Business Continuity
→ Select cost-effective strategies to reduce deficiencies as identified during the risk assessment and business impact analysis processes.
Part 3
Business Continuity
→ Design - Plan Development and Implementation
• Document plans to be used during an incident that will enable the entity to continue function
→ Incident Response
• Develop and assist with the implementation of an incident management system that defines organizational roles, lines of authority and succession of authority.
• Define requirements to develop and implement the entity’s incident response plan.
• Ensure that incident response is coordinated with outside organizations in a timely and effective manner when appropriate.
→ Awareness and Training Programs
→ Establish and maintain training and awareness programs that result in personnel being able to respond to incidents in a calm and efficient manner.
• Document plans to be used during an incident that will enable the entity to continue function
→ Incident Response
• Develop and assist with the implementation of an incident management system that defines organizational roles, lines of authority and succession of authority.
• Define requirements to develop and implement the entity’s incident response plan.
• Ensure that incident response is coordinated with outside organizations in a timely and effective manner when appropriate.
→ Awareness and Training Programs
→ Establish and maintain training and awareness programs that result in personnel being able to respond to incidents in a calm and efficient manner.
Part 4
Business Continuity (cont.)
→ Crisis Communications
Provide a framework for developing a crisis communications plan.
Ensure that the crisis communications plan will provide for timely, effective communication with internal and external parties.
→ Coordination with External Agencies.
Establish policies and procedures to coordinate incident response activities with public entities.
→ Validation - Business Continuity Plan Exercise, Assessment, and Maintenance
Establish an exercise, assessment and maintenance program to maintain a state of readiness.
Provide a framework for developing a crisis communications plan.
Ensure that the crisis communications plan will provide for timely, effective communication with internal and external parties.
→ Coordination with External Agencies.
Establish policies and procedures to coordinate incident response activities with public entities.
→ Validation - Business Continuity Plan Exercise, Assessment, and Maintenance
Establish an exercise, assessment and maintenance program to maintain a state of readiness.
Part 5
Business Sustainability
→ Organizations Dealings - Disruptive and Unexpected Events that Threatens the Organization/Stakeholders
• Explore recovery strategy options and identify documents and resources requirements on the Business Impact Analysis (BIA).
• Organize recovery teams and plans.
• Document manual workarounds.
• Conduct gap analysis to determine gaps between recovery requirements and current capabilities that affect the organization and stakeholders.
• Explore recovery strategy options and identify documents and resources requirements on the Business Impact Analysis (BIA).
• Organize recovery teams and plans.
• Document manual workarounds.
• Conduct gap analysis to determine gaps between recovery requirements and current capabilities that affect the organization and stakeholders.
Part 6
Business Sustainability (cont.)
→ Management and Crisis Communications
– Ongoing Success
• Identify individual single point failures that can cause service disruptions of environmental, social and financial demands.
• Develop decision process on how closure should be implemented based on ethical requirements and cost justification.
• Initiate projects to address availability issues and design a statement of work for projects.
– Ongoing Success
• Identify individual single point failures that can cause service disruptions of environmental, social and financial demands.
• Develop decision process on how closure should be implemented based on ethical requirements and cost justification.
• Initiate projects to address availability issues and design a statement of work for projects.
Who Should Attend?
This highly practical and interactive course has been specifically designed for
This 4-day practical interactive “hands-on” training session and workshop is intended for a broad audience of professionals in all industries and functions such as:
→ Individuals empowered with the responsibility for the understanding and implementation of business continuity plans,
→ Business continuity and resilience professionals working in organizations of small-medium enterprises (SMEs) in any industry.
The content of this course will be based on the guidance of Business Continuity Institute (BCI) best practice guidelines, which is the independent body of knowledge for good business continuity (BC) practices.
FAQ
What language will the course be taught in and what level of English do I need to take part in a LEORON training program?
Most LEORON courses are delivered in English. However, there are some courses offered in Arabic, mainly online. For our in-house courses, sessions can be curated and delivered in any language upon request. In general, the best way to confirm language availability is to check with our Enrollment Managers for the most up-to-date information. Simply click on “Let’s talk on WhatsApp” to chat with us directly.
What formats are the courses offered in?
LEORON delivers training in various formats including face-to-face, live virtual sessions, self-paced learning, in-house delivery as well as online courses.
Are LEORON Public courses certified by an official body/organization?
Yes, most LEORON public courses are accredited by internationally recognized bodies such as CIPD, ATD, PMI, EdEx, and many others—depending on the course.
Who accredits LEORON’s training programs?
LEORON partners with over 20 international bodies such as PMI, CIPD, ATD, EdEx, NASBA, CISI, GARP, HRCI, SHRM, ACCA, ASQ, IIA, ILM, IAC, and others
Are CPD points or PDUs provided?
Yes, learners can earn CPD credits and professional development units (PDUs) including NASBA CPEs, PMI PDUs, CISI, GARP, HRCI, SHRM, and more.
How can I register for a course?
You can register through our website by filling in the inquiry form, or by speaking directly with one of our consultants via WhatsApp or email. Once we confirm your interest, we’ll guide you through the steps.
When is the registration deadline for public courses?
Registration typically closes 14 days before the course start date, with occasional late registrations accepted upon confirmation
What is included in the course fee?
The fee generally covers 5-star venue facilities, training materials, certified instruction, lunches and refreshments, plus certification and membership where applicabl0065
Are there group rates or discounts?
Yes, group bookings and corporate-level discounts are available. Learners are encouraged to reach out to discuss specific arrangements
What support is available with registration?
Enrollment Managers and a Registration Desk assist with the entire process, including deadlines, travel logistics, and course customization. As well as any other special requests you might have. Simply to go your preferred course and click on “Let’s chat on WhatsApp” to do so.
Can I request a bespoke course at my location or within my organization?
Yes, in-house training is fully customizable in terms of curriculum, language, delivery, and timing. You can suggest dates and locations. Simply to go your preferred course and click on “Let’s chat on WhatsApp” in order to address any questions or concerns in this regards.
What is the refund or cancellation policy?
Refund and cancellation policies vary depending on the course type and location. Generally, cancellations made at least 14 days before the course start date may be eligible for a full or partial refund, while cancellations made closer to the course date may incur a fee. For exact terms, please consult your Enrollment Manager or refer to the course confirmation email.
Can I register multiple employees from my company?
Yes. We support group registrations and offer corporate packages for organizations enrolling multiple participants. Our team can help coordinate the logistics for group bookings.
Who should attend these courses?
LEORON caters to a variety of professionals: from those seeking leadership development to project managers, HR specialists, finance professionals, cybersecurity, procurement, Ai enthusiasts and many others.
Do I need prior experience or academic qualifications?
Not always. Many specialized paths, like cybersecurity, accept learners without prior experience. However, some courses (e.g., PMI PDU-based ones) may have recommended prerequisites. Its always better to chat with one of our Enrollment Managers to discuss more. Simply to go your preferred course and click on “Let’s chat on WhatsApp” to do so.
Will I receive a certificate after completing the course?
Yes. Upon full attendance and successful completion, you will receive a certificate of participation or accreditation, depending on the course.
Are meals and refreshments included in face-to-face courses?
Yes. For in-person courses, lunch and coffee breaks are provided daily at the venue.
Can LEORON deliver a course in-house at our organization?
Absolutely. All programs can be delivered privately at your company or virtually for your team, customized to match your internal goals and structure.
Reviews
- Review:3 years ago the partnership between Al Rajhi Investments & LEORON institute had been built since that date LEORON delivered in-house & public training programs and as a talent development we always receivedBaha KiwanTalent Development at Al Rajhi Real Estate Investments Co
- Review:IAMM Internal Audit Maturity ModelIn recognition of their dedication and contribution supporting IKEA Saudi Arabia in arranging training programs during 2017 & 2018, looking forward for more development and exciting effort this year. On behalf of IKEA Saudi Arabia, THANK YOU!Dalal KutbiCountry Learning & Development Manager at IKEA Saudi Arabia
- Review:Certified Professional in Quality and Patient SafetyDating back to 2014, Mobily’s “LEORON” experience has grown from a single collaboration to a long-term partnership. We consider ‘’LEORON” Institute as a strategic partner, whose contribution has been nothing but premium in equipping our staff with field-based knowledge and information. Past three years have resulted with an expanded collaboration with superior customer service and support. Best Regards,Turki S. AlsahaanDir L&D, Talent Management at Mobily, Etihad Etisalat Company
- Review:Certified Professional in Quality and Patient SafetySince the partnership was signed between BAE Systems Saudi Development & Training and LEORON in 2017, we have been working together to offer the Saudi market a complete portfolio of training solutions benefiting from the wide and extensive experience of both parties. Recognizing the great success of this partnership, we are looking for further collaborations in the future that will position both companies as one of the leading training providers in Saudi Arabia. We thank the LEORON team for their full cooperation and continuing support, and look forward to further success together in the years to come.Emad AlrajihVP, Business Winning at BAE Systems Saudi Development & Training
- Review:Certified Professional in Quality and Patient SafetyWe have been working with LEORON for the past two years and will be working with them again this upcoming year. The programs they delivered were fruitful and exciting and our organization has received positive feedback from the participants. What our organization aims to do is to provide at no cost training for all the private sector employees so that they may benefit from our offered programs in Innovation and Professional development. Leoron has helped us achieve this goal. We look forward to continuing this service and wish them the best of luck. Regards,Nasser M. Al-SubaieSr. Program Officer, Enterprise Learning & Human Development at Kuwait Foundation for the Advancemen
