• PO 1: Demonstrate knowledge of terminology associated with business writing and document production
− Identify the different functions of correspondence, documents and reports within an organization.
− Describe which method is best for creating and distributing reports and documents within an organization.
− Identify best practices for developing business communications such as research, audience analysis and composition.
Exercise: Document match-up
• PO 2: Exhibit proficiency in proofreading and editing documents
− Demonstrate knowledge of document readability for business communication.
− Identify and describe the most important steps when editing and proofreading.
− Apply the basics of copy editing for various types of documents.
Exercise: Edits using a proofreading guide
• PO 3: Demonstrate proficiency in the use of grammar, spelling, and sentence constructionn.
− Demonstrate ability to apply basic rules of English grammar, especially spelling, punctuation, capitalization and sentence construction.