CCCMTCross-Cultural Communication in Multinational Teams
Rating:
English
Advanced
Face to Face
Instructor-Led Training
(F2F-ILT)
Virtual
Instructor-Led Training
(V-ILT)
COACHING
& MENTORING
(C&M)
Self-Paced
Learning
(SPL)
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Course Overview
Cross-Cultural Communication in Multinational Teams opens with a frustration many multinational managers know well: an instruction was completely clear, and three nationalities on the team understood three different things by it. The course builds cross-cultural communication skill, cultural framework literacy, and instruction calibration technique. Delegates leave with a cultural calibration guid
Key Takeaways
1
Explain why identical instructions are interpreted differently across cultures
2
Apply a cultural framework to anticipate likely misunderstanding
3
Calibrate instructions and messages for a genuinely multinational team
4
Diagnose the root cause of a cross-cultural miscommunication after it occurs
5
Use a self-check calibration guide before key cross-cultural communications
Certifications
LEORON - Professional Development Institute
LEORON is the leading corporate training and EdTech company in the EMEA region, with the most comprehensive learning and development solutions in all strategic corporate functions, including Corporate Finance, HR, Procurement and SCM, Technology, Quality, Operations and Engineering. Through instructor-led sessions, in-company training, and coaching, our faculty of experts deliver over 1200+ programs annually, while 25,000+ professionals are equipped with up-to-date relevant education and the latest tech solutions across the EMEA region.We help our valued clients with a wide range of services, including Training Needs Analysis, Competency Development and Assessment, and custom-built e-Learning solutions that cater to specific industries and knowledge areas.LEORON mission remains boosting competitiveness of our clients worldwide through continuous learning, while we strive to achieve our vision of becoming the best quality corporate training and EdTech Company in the EMEA and the world.Whether our clients are facing difficulties re-organising their brand, equipping their workforce with an extra set of skills or aiming to assess competencies within an existing structure, our development planning is a great solution.LEORON’s mission is to help our worldwide clients boost their competitiveness by improving the competency levels of their employees, through top quality training and development solutions delivered by unrivaled global experts and facilitated by the best training managers in the industry.
Course Outline
1. Why the same instruction lands differently across cultures
2. Cultural framework literacy for multinational teams
3. Calibrating instructions for a genuinely diverse team
4. Diagnosing a misunderstanding after it happens
5. Preventing recurring cross-cultural miscommunication
6. Building your cultural calibration guide
Who Should Attend?
This course is designed for managers and professionals leading or working within multinational teams who have experienced a clear instruction being understood in several different ways. It is especially useful for those managing teams with significant cultural diversity.
FAQ
Who should attend this course?
Managers and professionals leading or working within multinational teams.
What is the cultural calibration guide?
A reference framework and self-check questions delegates apply before key cross-cultural communications going forward.
Does this course focus on one specific culture or region?
No, the course teaches a general framework for cross-cultural communication applicable across any multinational team composition.