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Certified Facility Manager® - Review Course

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Course Overview

CFM Exam Workshop
In one day, you will review the overall methodology of the exam and practice applying critical thinking skills to your FM knowledge, using sample questions in a simulated competency-based exam. Though not required to take the CFM Exam, this workshop is an excellent prep tool. When you’re ready to take the exam, submit your application and fee to IFMA.
*Materials offered by IFMA and its affiliates to prepare for the CFM Exam, such as the CFM Exam Prep Workshop and CFM practice exams, are optional study resources and are not a requirement of eligibility, nor are they endorsed by the IFMA Certification Commission.
CFM Knowledge Workshop
Over five days, you will review seven core competencies with the final day focusing on exam methodology and practice critical thinking skills. This workshop assumes that you have reasonable knowledge of the foundational competencies: Finance & Business, Leadership & Strategy, Project Management, and Operations & Maintenance. If you feel you need additional training in the four foundational competencies, we strongly recommend that you consider earning your FMP® first.
CFM – Credential, Exam & Eligibility Information
Validate your expertise with the Certified Facility Manager® (CFM®), which sets the industry standard for ensuring facilities management knowledge and measuring the competency of practicing FMs. Earning this internationally recognized credential is the hallmark of a committed facility professional who has demonstrated mastery by successfully completing a comprehensive assessment of the FM body of knowledge. CFM applicants take a competency-based exam that is proctored inperson or virtually. The exam has 180 multiple choice questions that emphasize the application of the concepts and principles of the FM body of knowledge, which is comprised of 11 core competencies of FM. You’ll have 4 hours to complete the exam, which is graded as pass or fail.

Key Takeaways

1
Assure professional excellence.
2
Establish standards for global professional practice.
3
Meet the demands of global employers.
4
Promote the added value of the profession.
5
Influence the future direction of the profession.

International Facility Management Association
Brand Logo
Founded in 1980, IFMA is the world’s largest and most widely recognized international association for facility management professionals, supporting more than 23,500 members in 94 countries. The association’s members, represented in 130 chapters and 17 councils worldwide, manage more than 37 billion square feet of property and annually purchase more than US$100 billion in products and services. To meet its mission to “advance the facility management profession by providing exceptional services, products, resources and opportunities,” on an annual basis IFMA: » Certifies facility managers through three credentialing programs. » Produces World Workplace, the world’s largest facility management conference and exposition, and Facility Fusion, a more intimate gathering of FM professionals with powerful networking and a fusion of education, leadership training, best practices and an exposition. » Conducts research that strengthens the knowledge and skills of FM professionals while advancing the FM profession. » Provides a wide range of educational courses from entry-level programs to those for highly experienced facility managers.

Course Outline

Part 1
Communication
→ Communication & Fundamentals
→ Business Communications that Achieve Results
→ Stakeholder Expectations and Facility Management Communication Plans
→ An Overview of Emergency Preparedness & Business Continuity<br/>→ Manage Risk and Develop Plans<br/>→ Train, Test and Drill<br/>→ Respond, Recover and Learn<br/>→ Evaluate and Revise Plans
Environmental Stewardship and Sustainability
→ Sustainable Facility Management
→ Aligning Organization Strategy with Sustainability
→ Measuring and Reporting Sustainability
→ Focus Areas for Sustainable Facility Management (input), (Processes) and Output)
Part 2
Leadership & Strategy
→ Finance & Business in the Facility Organization
→ Management of the Facility Organization
→ Procurement in the Facility Organization
→ Contracts in the Facility Organization
Human Factors
→ The Human Factor in the Workplace
→ Creating a Healthful, Productive Workplace
→ Creating a Safe & Secure Workplace
→ Employee Development,
→ Performance Appraisal
→ Managing for Diversity
Leadership & Strategy
→ Plan Strategically
→ Lead & Manage the Facility Organization
→ Provide Leadership for the Entire Organization
Part 3
Operations and Maintenance
→ Introduction to Operations and Maintenance Assess Facility Needs
→ Manage/Oversee Operations and Maintenance of Buildings, Systems & Equipment
→ Manage/Oversee Occupant Services
→ Select the Best Resources
→ Measure Operations and Maintenance Performance
Project Management
→ Introduction to Project Management
→ Define Projects
→ Plan Projects
→ Manage & Oversee Projects
→ Close Projects
Quality
→ Fundamentals in Quality Facility Management Quality Measures for the Facility Organization
→ Quality Assessment of Facility Management Services
→ Improvement of Facility Management Work Processes
→ Compliance & Codes, Regulations, Policies and Standards
Part 4
Real Estate and Property Management
→ Communication & Technology
→ Workplace Technology
→ Implementing Technology Projects
Technology
→ Strategic Alignment of Facility Technology
→ Control of Integration Systems
→ Emerging & Evolving Facility Technology
→ Communication Technology
→ Workplace Technology
→ Implementing Technology Projects
Part 5
CFM Review Workshop
→ CFM Exam process overview
→ Complete sample exam questions
→ IFMA core competencies overview
→ Strategies for the CFM Exam
→ Group Activities
→ Complete sample exam questions
→ Next steps

Who Should Attend?

This highly practical and interactive course has been specifically designed for
Ideal candidates must meet certain education and experience requirements before sitting for the exam. To view requirements, visit the IFMA Web site at www.ifma.org.
Mid- to senior-level FM professionals meeting education and experience requirements.

FAQ

What language will the course be taught in and what level of English do I need to take part in an LEORON training program?
Most of our public courses are delivered in English language. You need to be proficient in English to be able to fully participate in the workshop and network with other delegates. For in-house courses we have the capability to train in Arabic, Dutch, German and Portuguese.
Are LEORON Public courses certified by an official body/organization?
LEORON Institute partners with 20+ international bodies and associations.We also award continuing professional development credits (CPE/PDUs) for:1. NASBA (National Association of State Boards of Accountancy) 2. Project Management Institute PDUs 3. CISI credits 4. GARP credits 5. HRCI recertification credits 6. SHRM recertification credits
What is the deadline for registering to a public course?
The deadline to register for a public course is 14 days before the course starts. Kindly note that occasionally we do accept late registrations as well, but this needs to be confirmed with the project manager of the training program or with our registration desk that can be reached at +1071 4 1075 5711 or [email protected]
What does the course fee cover?
The course fee covers a premium training experience in a 5-star hotel, learning materials, lunches & refreshments, and for some courses, the certification fee and membership with the accrediting bodies.
Does LEORON give discounts?
Yes, we can provide discounts for group bookings. If you would like to discuss a discount on a corporate level, we will be happy to talk to you.

Reviews

  • Review:
    IAMM Internal Audit Maturity Model
    In recognition of their dedication and contribution supporting IKEA Saudi Arabia in arranging training programs during 2017 & 2018, looking forward for more development and exciting effort this year. On behalf of IKEA Saudi Arabia, THANK YOU!
    Dalal Kutbi
    Country Learning & Development Manager at IKEA Saudi Arabia
  • Review:
    Certified Professional in Quality and Patient Safety
    Dating back to 2014, Mobily’s “LEORON” experience has grown from a single collaboration to a long-term partnership. We consider ‘’LEORON” Institute as a strategic partner, whose contribution has been nothing but premium in equipping our staff with field-based knowledge and information. Past three years have resulted with an expanded collaboration with superior customer service and support. Best Regards,
    Turki S. Alsahaan
    Dir L&D, Talent Management at Mobily, Etihad Etisalat Company
  • Review:
    Certified Professional in Quality and Patient Safety
    Since the partnership was signed between BAE Systems Saudi Development & Training and LEORON in 2017, we have been working together to offer the Saudi market a complete portfolio of training solutions benefiting from the wide and extensive experience of both parties. Recognizing the great success of this partnership, we are looking for further collaborations in the future that will position both companies as one of the leading training providers in Saudi Arabia. We thank the LEORON team for their full cooperation and continuing support, and look forward to further success together in the years to come.
    Emad Alrajih
    VP, Business Winning at BAE Systems Saudi Development & Training
  • Review:
    Certified Professional in Quality and Patient Safety
    We have been working with LEORON for the past two years and will be working with them again this upcoming year. The programs they delivered were fruitful and exciting and our organization has received positive feedback from the participants. What our organization aims to do is to provide at no cost training for all the private sector employees so that they may benefit from our offered programs in Innovation and Professional development. Leoron has helped us achieve this goal. We look forward to continuing this service and wish them the best of luck. Regards,
    Nasser M. Al-Subaie
    Sr. Program Officer, Enterprise Learning & Human Development at Kuwait Foundation for the Advancemen