Exam Preparation
CFM®Certified Facility Manager
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English
Advanced
FACE 2 FACE
ON SITE TRAINING
LIVE VIRTUAL
TRAINING
COACHING
& MENTORING
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Course Overview
CFM Exam Workshop
In one day, you will review the overall methodology of the exam and practice applying critical thinking skills to your FM knowledge, using sample questions in a simulated competency-based exam. Though not required to take the CFM Exam, this workshop is an excellent prep tool. When you’re ready to take the exam, submit your application and fee to IFMA.
*Materials offered by IFMA and its affiliates to prepare for the CFM Exam, such as the CFM Exam Prep Workshop and CFM practice exams, are optional study resources and are not a requirement of eligibility, nor are they endorsed by the IFMA Certification Commission.
CFM Knowledge Workshop
Over five days, you will review seven core competencies with the final day focusing on exam methodology and practice critical thinking skills. This workshop assumes that you have reasonable knowledge of the foundational competencies: Finance & Business, Leadership & Strategy, Project Management, and Operations & Maintenance. If you feel you need additional training in the four foundational competencies, we strongly recommend that you consider earning your FMP® first.
CFM – Credential, Exam & Eligibility Information
Validate your expertise with the Certified Facility Manager® (CFM®), which sets the industry standard for ensuring facilities management knowledge and measuring the competency of practicing FMs. Earning this internationally recognized credential is the hallmark of a committed facility professional who has demonstrated mastery by successfully completing a comprehensive assessment of the FM body of knowledge. CFM applicants take a competency-based exam that is proctored inperson or virtually. The exam has 180 multiple choice questions that emphasize the application of the concepts and principles of the FM body of knowledge, which is comprised of 11 core competencies of FM. You’ll have 4 hours to complete the exam, which is graded as pass or fail.
In one day, you will review the overall methodology of the exam and practice applying critical thinking skills to your FM knowledge, using sample questions in a simulated competency-based exam. Though not required to take the CFM Exam, this workshop is an excellent prep tool. When you’re ready to take the exam, submit your application and fee to IFMA.
*Materials offered by IFMA and its affiliates to prepare for the CFM Exam, such as the CFM Exam Prep Workshop and CFM practice exams, are optional study resources and are not a requirement of eligibility, nor are they endorsed by the IFMA Certification Commission.
CFM Knowledge Workshop
Over five days, you will review seven core competencies with the final day focusing on exam methodology and practice critical thinking skills. This workshop assumes that you have reasonable knowledge of the foundational competencies: Finance & Business, Leadership & Strategy, Project Management, and Operations & Maintenance. If you feel you need additional training in the four foundational competencies, we strongly recommend that you consider earning your FMP® first.
CFM – Credential, Exam & Eligibility Information
Validate your expertise with the Certified Facility Manager® (CFM®), which sets the industry standard for ensuring facilities management knowledge and measuring the competency of practicing FMs. Earning this internationally recognized credential is the hallmark of a committed facility professional who has demonstrated mastery by successfully completing a comprehensive assessment of the FM body of knowledge. CFM applicants take a competency-based exam that is proctored inperson or virtually. The exam has 180 multiple choice questions that emphasize the application of the concepts and principles of the FM body of knowledge, which is comprised of 11 core competencies of FM. You’ll have 4 hours to complete the exam, which is graded as pass or fail.
Key Takeaways
1
Assure professional excellence.
2
Establish standards for global professional practice.
3
Meet the demands of global employers.
4
Promote the added value of the profession.
5
Influence the future direction of the profession.
International Facility Management Association
Course Outline
Part 1
Communication
→ Communication & Fundamentals
→ Business Communications that Achieve Results
→ Stakeholder Expectations and Facility Management Communication Plans
→ Business Communications that Achieve Results
→ Stakeholder Expectations and Facility Management Communication Plans
→ An Overview of Emergency Preparedness & Business Continuity<br/>→ Manage Risk and Develop Plans<br/>→ Train, Test and Drill<br/>→ Respond, Recover and Learn<br/>→ Evaluate and Revise Plans
Environmental Stewardship and Sustainability
→ Sustainable Facility Management
→ Aligning Organization Strategy with Sustainability
→ Measuring and Reporting Sustainability
→ Focus Areas for Sustainable Facility Management (input), (Processes) and Output)
→ Aligning Organization Strategy with Sustainability
→ Measuring and Reporting Sustainability
→ Focus Areas for Sustainable Facility Management (input), (Processes) and Output)
Part 2
Leadership & Strategy
→ Finance & Business in the Facility Organization
→ Management of the Facility Organization
→ Procurement in the Facility Organization
→ Contracts in the Facility Organization
→ Management of the Facility Organization
→ Procurement in the Facility Organization
→ Contracts in the Facility Organization
Human Factors
→ The Human Factor in the Workplace
→ Creating a Healthful, Productive Workplace
→ Creating a Safe & Secure Workplace
→ Employee Development,
→ Performance Appraisal
→ Managing for Diversity
→ Creating a Healthful, Productive Workplace
→ Creating a Safe & Secure Workplace
→ Employee Development,
→ Performance Appraisal
→ Managing for Diversity
Leadership & Strategy
→ Plan Strategically
→ Lead & Manage the Facility Organization
→ Provide Leadership for the Entire Organization
→ Lead & Manage the Facility Organization
→ Provide Leadership for the Entire Organization
Part 3
Operations and Maintenance
→ Introduction to Operations and Maintenance Assess Facility Needs
→ Manage/Oversee Operations and Maintenance of Buildings, Systems & Equipment
→ Manage/Oversee Occupant Services
→ Select the Best Resources
→ Measure Operations and Maintenance Performance
→ Manage/Oversee Operations and Maintenance of Buildings, Systems & Equipment
→ Manage/Oversee Occupant Services
→ Select the Best Resources
→ Measure Operations and Maintenance Performance
Project Management
→ Introduction to Project Management
→ Define Projects
→ Plan Projects
→ Manage & Oversee Projects
→ Close Projects
→ Define Projects
→ Plan Projects
→ Manage & Oversee Projects
→ Close Projects
Quality
→ Fundamentals in Quality Facility Management Quality Measures for the Facility Organization
→ Quality Assessment of Facility Management Services
→ Improvement of Facility Management Work Processes
→ Compliance & Codes, Regulations, Policies and Standards
→ Quality Assessment of Facility Management Services
→ Improvement of Facility Management Work Processes
→ Compliance & Codes, Regulations, Policies and Standards
Part 4
Real Estate and Property Management
→ Communication & Technology
→ Workplace Technology
→ Implementing Technology Projects
→ Workplace Technology
→ Implementing Technology Projects
Technology
→ Strategic Alignment of Facility Technology
→ Control of Integration Systems
→ Emerging & Evolving Facility Technology
→ Communication Technology
→ Workplace Technology
→ Implementing Technology Projects
→ Control of Integration Systems
→ Emerging & Evolving Facility Technology
→ Communication Technology
→ Workplace Technology
→ Implementing Technology Projects
Part 5
CFM Review Workshop
→ CFM Exam process overview
→ Complete sample exam questions
→ IFMA core competencies overview
→ Strategies for the CFM Exam
→ Group Activities
→ Complete sample exam questions
→ Next steps
→ Complete sample exam questions
→ IFMA core competencies overview
→ Strategies for the CFM Exam
→ Group Activities
→ Complete sample exam questions
→ Next steps
Who Should Attend?
This highly practical and interactive course has been specifically designed for
Ideal candidates must meet certain education and experience requirements before sitting for the exam. To view requirements, visit the IFMA Web site at www.ifma.org.
Mid- to senior-level FM professionals meeting education and experience requirements.
FAQ
What language will the course be taught in and what level of English do I need to take part in a LEORON training program?
Most LEORON courses are delivered in English. However, there are some courses offered in Arabic, mainly online. For our in-house courses, sessions can be curated and delivered in any language upon request. In general, the best way to confirm language availability is to check with our Enrollment Managers for the most up-to-date information. Simply click on “Let’s talk on WhatsApp” to chat with us directly.
What formats are the courses offered in?
LEORON delivers training in various formats including face-to-face, live virtual sessions, self-paced learning, in-house delivery as well as online courses.
Are LEORON Public courses certified by an official body/organization?
Yes, most LEORON public courses are accredited by internationally recognized bodies such as CIPD, ATD, PMI, EdEx, and many others—depending on the course.
Who accredits LEORON’s training programs?
LEORON partners with over 20 international bodies such as PMI, CIPD, ATD, EdEx, NASBA, CISI, GARP, HRCI, SHRM, ACCA, ASQ, IIA, ILM, IAC, and others
Are CPD points or PDUs provided?
Yes, learners can earn CPD credits and professional development units (PDUs) including NASBA CPEs, PMI PDUs, CISI, GARP, HRCI, SHRM, and more.
How can I register for a course?
You can register through our website by filling in the inquiry form, or by speaking directly with one of our consultants via WhatsApp or email. Once we confirm your interest, we’ll guide you through the steps.
When is the registration deadline for public courses?
Registration typically closes 14 days before the course start date, with occasional late registrations accepted upon confirmation
What is included in the course fee?
The fee generally covers 5-star venue facilities, training materials, certified instruction, lunches and refreshments, plus certification and membership where applicabl0065
Are there group rates or discounts?
Yes, group bookings and corporate-level discounts are available. Learners are encouraged to reach out to discuss specific arrangements
What support is available with registration?
Enrollment Managers and a Registration Desk assist with the entire process, including deadlines, travel logistics, and course customization. As well as any other special requests you might have. Simply to go your preferred course and click on “Let’s chat on WhatsApp” to do so.
Can I request a bespoke course at my location or within my organization?
Yes, in-house training is fully customizable in terms of curriculum, language, delivery, and timing. You can suggest dates and locations. Simply to go your preferred course and click on “Let’s chat on WhatsApp” in order to address any questions or concerns in this regards.
What is the refund or cancellation policy?
Refund and cancellation policies vary depending on the course type and location. Generally, cancellations made at least 14 days before the course start date may be eligible for a full or partial refund, while cancellations made closer to the course date may incur a fee. For exact terms, please consult your Enrollment Manager or refer to the course confirmation email.
Can I register multiple employees from my company?
Yes. We support group registrations and offer corporate packages for organizations enrolling multiple participants. Our team can help coordinate the logistics for group bookings.
Who should attend these courses?
LEORON caters to a variety of professionals: from those seeking leadership development to project managers, HR specialists, finance professionals, cybersecurity, procurement, Ai enthusiasts and many others.
Do I need prior experience or academic qualifications?
Not always. Many specialized paths, like cybersecurity, accept learners without prior experience. However, some courses (e.g., PMI PDU-based ones) may have recommended prerequisites. Its always better to chat with one of our Enrollment Managers to discuss more. Simply to go your preferred course and click on “Let’s chat on WhatsApp” to do so.
Will I receive a certificate after completing the course?
Yes. Upon full attendance and successful completion, you will receive a certificate of participation or accreditation, depending on the course.
Are meals and refreshments included in face-to-face courses?
Yes. For in-person courses, lunch and coffee breaks are provided daily at the venue.
Can LEORON deliver a course in-house at our organization?
Absolutely. All programs can be delivered privately at your company or virtually for your team, customized to match your internal goals and structure.
Reviews
- Review:IAMM Internal Audit Maturity ModelIn recognition of their dedication and contribution supporting IKEA Saudi Arabia in arranging training programs during 2017 & 2018, looking forward for more development and exciting effort this year. On behalf of IKEA Saudi Arabia, THANK YOU!Dalal KutbiCountry Learning & Development Manager at IKEA Saudi Arabia
- Review:Certified Professional in Quality and Patient SafetyDating back to 2014, Mobily’s “LEORON” experience has grown from a single collaboration to a long-term partnership. We consider ‘’LEORON” Institute as a strategic partner, whose contribution has been nothing but premium in equipping our staff with field-based knowledge and information. Past three years have resulted with an expanded collaboration with superior customer service and support. Best Regards,Turki S. AlsahaanDir L&D, Talent Management at Mobily, Etihad Etisalat Company
- Review:Certified Professional in Quality and Patient SafetySince the partnership was signed between BAE Systems Saudi Development & Training and LEORON in 2017, we have been working together to offer the Saudi market a complete portfolio of training solutions benefiting from the wide and extensive experience of both parties. Recognizing the great success of this partnership, we are looking for further collaborations in the future that will position both companies as one of the leading training providers in Saudi Arabia. We thank the LEORON team for their full cooperation and continuing support, and look forward to further success together in the years to come.Emad AlrajihVP, Business Winning at BAE Systems Saudi Development & Training
- Review:Certified Professional in Quality and Patient SafetyWe have been working with LEORON for the past two years and will be working with them again this upcoming year. The programs they delivered were fruitful and exciting and our organization has received positive feedback from the participants. What our organization aims to do is to provide at no cost training for all the private sector employees so that they may benefit from our offered programs in Innovation and Professional development. Leoron has helped us achieve this goal. We look forward to continuing this service and wish them the best of luck. Regards,Nasser M. Al-SubaieSr. Program Officer, Enterprise Learning & Human Development at Kuwait Foundation for the Advancemen
