Guide people through change to accelerate business success To remain competitive, organizations need to change. And people need to change with them. That means HR is a critical component to any successful change effort. Coping with Change Organizations that do not embrace change risk losing relevance, market share, and long-term viability. Yet, perpetually modifying strategies, processes, and/or policies comes at a cost — change fatigue. Constant disruptions in the status quo can contribute to decreased engagement and productivity, and uncertainty. Most organizations turn to HR to help support and manage change, no matter the size or complexity involved. They know people are the key to success, and change is hard for most. In fact, more than 80% of professionals agree their organizations are in a constant state of change, but only 29% say major change initiatives are well-received. The Role of HR in Change Management As an HR professional, you must guide individuals and teams through change in a way that supports the strategic partnership between HR and the business and engages and inspires key stakeholders. HCI’s newest two-day certification program is designed to build the skills necessary to align change initiatives with business strategy, communicate effectively, address resistance, and encourage sustainability.
Describe how the partnership between business and HR can lead to success
3
Distinguish among the three different roles that HR can play and when each is necessary
4
Consider how to use these roles in your own organization
5
Develop an action plan for the next change initiative
Human Capital Institute
Human Capital Institute provides solutions that advance the practice of human capital and strategic talent management. We are a global clearinghouse and catalyst for new ideas and next practices, and a resource for the most progressive organizations and executives in the world, with over 20,000 participants trained through our education programs. HCI courses use the most current insights, perspectives, and original research to create a highly adaptive, interactive, and collaborative learning experience that incorporates: » Intense focus on building strategic perspective and enabling better decision-making. » Guided action planning to ensure on-the-job utilization and produce measurable results. » A blended, learner-centered approach to maximize engagement and outcomes. » An extensive library of learning resources and comprehensive toolkits for deeper learning and application.
Course Outline
Day 1
Introduction
The role of change in organizations; stats around change, change success, etc. Change management: What it is, why it’s important
Guiding change through people, not pushing people through change
Partnership between HR and the business
Overview of HR’s change management roles
The Architect - Partnering
with the Business
Obtaining buy-in and sponsorship
Identifying and involving stakeholders
Establishing decision-making authority
The Architect - Designing
Change Initiatives
Overview of Architect role
Overview of design thinking and humancentered design (HCD)
Using HCD for a change initiative
Using nudges in change design
Using an iterative approach (design thinking)
The Architect - Setting Up
Change Initiatives for Success
Assessing change readiness
Identifying training needs
Creating a training plan
Sustainability (planning for it, assessing it)
Day 2
The Coach - Understanding and
Addressing Reactions to Change
Importance of keeping employees engaged
Encouraging resilience
Developing a growth mindset
Reinforcement (rewards, recognition)
Creating a network of coaches (managers, super users, champions)
The Broadcaster - Building a
Strategic Communication Plan
Overview of Coach role
Different ways people react to change
Understanding resistance
Addressing resistance
Identifying and addressing barriers
The Broadcaster - Communicating
the Right Information
Importance of being strategic and planful
Audience considerations
Timing of messages
Communication channels/methods
Choosing the right senders
Emotional resonance
Avoiding common mistakes
Conclusion
Wrap-up/summary
Action planning
Certification Test
Who Should Attend?
This highly practical and interactive course has been specifically designed for
The CMHR curriculum is designed for functional leaders, people leaders, and individual contributors seeking to advance their careers by elevating personal proficiencies, establishing HR as a partner to the business, and designing change initiatives that support engagement and organizational growth.
This certification program is particularly suited for HR professionals at organizations currently undergoing or preparing for significant change:
Mergers or acquisitions Team or function reorganization
Leadership changes New technology platform or program implementation
Department restructuring
Sample titles include:
Senior HR Business Partner HR Director
Transformation Director HR Business Partner
Talent Development Director Organizational Change Director
HR Generalist L&D Director
FAQ
What language will the course be taught in and what level of English do I need to take part in a LEORON training program?
Most LEORON courses are delivered in English. However, there are some courses offered in Arabic, mainly online. For our in-house courses, sessions can be curated and delivered in any language upon request. In general, the best way to confirm language availability is to check with our Enrollment Managers for the most up-to-date information. Simply click on “Let’s talk on WhatsApp” to chat with us directly.
What formats are the courses offered in?
LEORON delivers training in various formats including face-to-face, live virtual sessions, self-paced learning, in-house delivery as well as online courses.
Are LEORON Public courses certified by an official body/organization?
Yes, most LEORON public courses are accredited by internationally recognized bodies such as CIPD, ATD, PMI, EdEx, and many others—depending on the course.
Who accredits LEORON’s training programs?
LEORON partners with over 20 international bodies such as PMI, CIPD, ATD, EdEx, NASBA, CISI, GARP, HRCI, SHRM, ACCA, ASQ, IIA, ILM, IAC, and others
Are CPD points or PDUs provided?
Yes, learners can earn CPD credits and professional development units (PDUs) including NASBA CPEs, PMI PDUs, CISI, GARP, HRCI, SHRM, and more.
How can I register for a course?
You can register through our website by filling in the inquiry form, or by speaking directly with one of our consultants via WhatsApp or email. Once we confirm your interest, we’ll guide you through the steps.
When is the registration deadline for public courses?
Registration typically closes 14 days before the course start date, with occasional late registrations accepted upon confirmation
What is included in the course fee?
The fee generally covers 5-star venue facilities, training materials, certified instruction, lunches and refreshments, plus certification and membership where applicabl0065
Are there group rates or discounts?
Yes, group bookings and corporate-level discounts are available. Learners are encouraged to reach out to discuss specific arrangements
What support is available with registration?
Enrollment Managers and a Registration Desk assist with the entire process, including deadlines, travel logistics, and course customization. As well as any other special requests you might have. Simply to go your preferred course and click on “Let’s chat on WhatsApp” to do so.
Can I request a bespoke course at my location or within my organization?
Yes, in-house training is fully customizable in terms of curriculum, language, delivery, and timing. You can suggest dates and locations. Simply to go your preferred course and click on “Let’s chat on WhatsApp” in order to address any questions or concerns in this regards.
What is the refund or cancellation policy?
Refund and cancellation policies vary depending on the course type and location. Generally, cancellations made at least 14 days before the course start date may be eligible for a full or partial refund, while cancellations made closer to the course date may incur a fee. For exact terms, please consult your Enrollment Manager or refer to the course confirmation email.
Can I register multiple employees from my company?
Yes. We support group registrations and offer corporate packages for organizations enrolling multiple participants. Our team can help coordinate the logistics for group bookings.
Who should attend these courses?
LEORON caters to a variety of professionals: from those seeking leadership development to project managers, HR specialists, finance professionals, cybersecurity, procurement, Ai enthusiasts and many others.
Do I need prior experience or academic qualifications?
Not always. Many specialized paths, like cybersecurity, accept learners without prior experience. However, some courses (e.g., PMI PDU-based ones) may have recommended prerequisites. Its always better to chat with one of our Enrollment Managers to discuss more. Simply to go your preferred course and click on “Let’s chat on WhatsApp” to do so.
Will I receive a certificate after completing the course?
Yes. Upon full attendance and successful completion, you will receive a certificate of participation or accreditation, depending on the course.
Are meals and refreshments included in face-to-face courses?
Yes. For in-person courses, lunch and coffee breaks are provided daily at the venue.
Can LEORON deliver a course in-house at our organization?
Absolutely. All programs can be delivered privately at your company or virtually for your team, customized to match your internal goals and structure.
Reviews
Review:
Certified Professional in Quality and Patient Safety
We have been working with LEORON for the past two years and will be working with them again this upcoming year. The programs they delivered were fruitful and exciting and our organization has received positive feedback from the participants. What our organization aims to do is to provide at no cost training for all the private sector employees so that they may benefit from our offered programs in Innovation and Professional development. Leoron has helped us achieve this goal. We look forward to continuing this service and wish them the best of luck. Regards,
Nasser M. Al-Subaie
Review:
IAMM Internal Audit Maturity Model
In recognition of their dedication and contribution supporting IKEA Saudi Arabia in arranging training programs during 2017 & 2018, looking forward for more development and exciting effort this year. On behalf of IKEA Saudi Arabia, THANK YOU!
Dalal Kutbi
Review:
Excellent course and material, with excellent delivery. - HR Operations and Manpower Planning Manager
Fardin Malahi
ENOC
Review:
Certified Professional in Quality and Patient Safety
Dating back to 2014, Mobily’s “LEORON” experience has grown from a single collaboration to a long-term partnership. We consider “LEORON” Institute as a strategic partner, whose contribution has been nothing but premium in equipping our staff with field-based knowledge and information. Past three years have resulted with an expanded collaboration with superior customer service and support. Best Regards,
Turki S. Alsahaan
Review:
Certified Professional in Quality and Patient Safety
Since the partnership was signed between BAE Systems Saudi Development & Training and LEORON in 2017, we have been working together to offer the Saudi market a complete portfolio of training solutions benefiting from the wide and extensive experience of both parties. Recognizing the great success of this partnership, we are looking for further collaborations in the future that will position both companies as one of the leading training providers in Saudi Arabia. We thank the LEORON team for their full cooperation and continuing support, and look forward to further success together in the years to come.