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Change Management Master
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English
Advanced
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Course Overview
Change is the one constant in organizational life and an understanding of change management is a necessity not a nice-to-have.
This course, facilitated by best-selling change management author, trainer and consultant, guides you through the essentials of managing change. It identifies why change fails and how to ready the organization and its people for change. It introduces a number of frameworks for change and five key approaches that will enable you to manage change more effectively and equip you with a variety of tools and techniques.
The CMM™ course looks at how to organize and implement change; how to identify and mobilize stakeholders and to support people through the roller coaster of change. It introduces coaching, influencing & facilitation skills and how to manage resistance to change. It highlights the importance of leadership, the leadership roles and styles required and the essential qualities needed to be a change agent.
The course concludes with how you can evaluate the change and the change process itself and ensure an integration of the changes into the fabric of the organization.
This course, facilitated by best-selling change management author, trainer and consultant, guides you through the essentials of managing change. It identifies why change fails and how to ready the organization and its people for change. It introduces a number of frameworks for change and five key approaches that will enable you to manage change more effectively and equip you with a variety of tools and techniques.
The CMM™ course looks at how to organize and implement change; how to identify and mobilize stakeholders and to support people through the roller coaster of change. It introduces coaching, influencing & facilitation skills and how to manage resistance to change. It highlights the importance of leadership, the leadership roles and styles required and the essential qualities needed to be a change agent.
The course concludes with how you can evaluate the change and the change process itself and ensure an integration of the changes into the fabric of the organization.
Key Takeaways
1
Learners will be able to Build and deliver a detailed Change Management Process
2
Learners will be able to implement the key principles of effective Change Management for driving the business improvements defined by their strategic corporate policy
3
Learners will be able to develop change objectives and the realization of benefits
4
Learners will be able to adapt the organization to meet ever changing and demanding stakeholder expectations
5
Learners will be able to apply essential change management qualities in the leadership roles.
American National Standards Institute
Marking 100 years of experience, ANSI is the official U.S. representative to the International Organization for Standardization (ISO) and, via the U.S. National Committee, the International Electrotechnical Commission (IEC), and is a U.S. representative to the International Accreditation Forum (IAF). ANSI accreditation is nationally and internationally recognized as a mark of quality and assures that employers can have confidence that the certificate holder has completed the prescribed course of study. ANSI’s accreditation process itself follows ISO/IEC 17011, the International Standard that defines quality third-party accreditation practices. ANSI’s Certificate Accreditation Program (ANSI-CAP) accredits assessment–based education and training programs against the American National Standard ASTM E2659. The standard establishes guidelines for quality certificate program development and administration, and forms the foundation for a recognition system that enables consumers, employers, government agencies, and others to distinguish between qualified workers and those with less-than-quality credentials.
Course Outline
Day 1
Change Orientation
- Welcome
- Introductions
- Expectations
- Building rapport
- Why change fails
- What is change management?
- Best practice
- Aligning Change with Strategy
- Identifying the strategic and operational need for change
- Developing a change process
- Two change frameworks
- Coaching skills
Day 2
Organising for change
- Reflection and Q&A
- The Five Change Paradigms
- Change kaleidoscope
- Change readiness
- Mobilising for change
- Stakeholder communication & management
- Personality & Change
- Coaching & action learning
Day 3
Implementing change
- Reflection and Q&A
- Governance & implementation
- Change Communications
- Types of communication
- Managing individuals and groups through change & transition
- Managing resistance to change
- Influencing:
- Authority, Presence & Impact
- Influencing skills
- Coaching & action learning
Day 4
Change Leadership
- Reflection and Q&A
- Essential qualities of the Change Agent
- Emotional Intelligence
- What should leaders do?
- Five qualities of change leadership
- Team work and team dynamics
- Facilitation skills
- Course Recap
Day 5
Embedding change
- Reflection and Q&A
- Monitoring and evaluating change
- Competency Test
- Benefits Realisation
- Personal Development Planning
- Award Ceremony
Who Should Attend?
This highly practical and interactive course has been specifically designed for
→ Business Owners / Managing Directors
→ Change and Project Management Professionals
→ Change Directors
→ Financial Managers
→ Operational / Production Managers
→ Senior Management
→ Risk Managers
→ Procurement Managers
→ Strategy Makers
→ Customer Service Managers
→ Project and Program Managers
→ Human Resources
→ Team Leaders
→ Implementers of Organizational Change or New IT Systems
→ Business Process Improvements Professionals
→ Continuing Excellence Consultant
→ Coordinators of Company Reorganization and Mergers
→ PLUS, anyone who is responsible for / involved in Performance Improvement and Change Management, or anticipates being involved in future Change Projects
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FAQ
What language will the course be taught in and what level of English do I need to take part in an LEORON training program?
Most of our public courses are delivered in English language. You need to be proficient in English to be able to fully participate in the workshop and network with other delegates. For in-house courses we have the capability to train in Arabic, Dutch, German and Portuguese.
Are LEORON Public courses certified by an official body/organization?
LEORON Institute partners with 20+ international bodies and associations.We also award continuing professional development credits (CPE/PDUs) for:1. NASBA (National Association of State Boards of Accountancy) 2. Project Management Institute PDUs 3. CISI credits 4. GARP credits 5. HRCI recertification credits 6. SHRM recertification credits
What is the deadline for registering to a public course?
The deadline to register for a public course is 14 days before the course starts. Kindly note that occasionally we do accept late registrations as well, but this needs to be confirmed with the project manager of the training program or with our registration desk that can be reached at +1071 4 1075 5711 or [email protected].
What does the course fee cover?
The course fee covers a premium training experience in a 5-star hotel, learning materials, lunches & refreshments, and for some courses, the certification fee and membership with the accrediting bodies.
Does LEORON give discounts?
Yes, we can provide discounts for group bookings. If you would like to discuss a discount on a corporate level, we will be happy to talk to you.