Exam Preparation
CMMChange Management Master
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English
Advanced
FACE 2 FACE
ON SITE TRAINING
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TRAINING
COACHING
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Course Overview
Change is the one constant in organizational life and an understanding of change management is a necessity not a nice-to-have.
This course, facilitated by best-selling change management author, trainer and consultant, guides you through the essentials of managing change. It identifies why change fails and how to ready the organization and its people for change. It introduces a number of frameworks for change and five key approaches that will enable you to manage change more effectively and equip you with a variety of tools and techniques.
The CMM™ course looks at how to organize and implement change; how to identify and mobilize stakeholders and to support people through the roller coaster of change. It introduces coaching, influencing & facilitation skills and how to manage resistance to change. It highlights the importance of leadership, the leadership roles and styles required and the essential qualities needed to be a change agent.
The course concludes with how you can evaluate the change and the change process itself and ensure an integration of the changes into the fabric of the organization.
This course, facilitated by best-selling change management author, trainer and consultant, guides you through the essentials of managing change. It identifies why change fails and how to ready the organization and its people for change. It introduces a number of frameworks for change and five key approaches that will enable you to manage change more effectively and equip you with a variety of tools and techniques.
The CMM™ course looks at how to organize and implement change; how to identify and mobilize stakeholders and to support people through the roller coaster of change. It introduces coaching, influencing & facilitation skills and how to manage resistance to change. It highlights the importance of leadership, the leadership roles and styles required and the essential qualities needed to be a change agent.
The course concludes with how you can evaluate the change and the change process itself and ensure an integration of the changes into the fabric of the organization.
Key Takeaways
1
Learners will be able to Build and deliver a detailed Change Management Process
2
Learners will be able to implement the key principles of effective Change Management for driving the business improvements defined by their strategic corporate policy
3
Learners will be able to develop change objectives and the realization of benefits
4
Learners will be able to adapt the organization to meet ever changing and demanding stakeholder expectations
5
Learners will be able to apply essential change management qualities in the leadership roles.
ANSI National Accreditation Board (ANAB)
The ANSI National Accreditation Board (ANAB) is the largest multi-disciplinary accreditation body in the western hemisphere, with more than 2,500 organizations accredited in approximately 80 countries. ANAB provides accreditation and training and serves as architects for the conformity assessment structure of industry-specific programs. The ANSI National Accreditation Board (ANAB) is a wholly owned subsidiary of the American National Standards Institute (ANSI), a non-profit organization.
Course Outline
Day 1
Change Orientation
- Welcome
- Introductions
- Expectations
- Building rapport
- Why change fails
- What is change management?
- Best practice
- Aligning Change with Strategy
- Identifying the strategic and operational need for change
- Developing a change process
- Two change frameworks
- Coaching skills
Day 2
Organising for change
- Reflection and Q&A
- The Five Change Paradigms
- Change kaleidoscope
- Change readiness
- Mobilising for change
- Stakeholder communication & management
- Personality & Change
- Coaching & action learning
Day 3
Implementing change
- Reflection and Q&A
- Governance & implementation
- Change Communications
- Types of communication
- Managing individuals and groups through change & transition
- Managing resistance to change
- Influencing:
- Authority, Presence & Impact
- Influencing skills
- Coaching & action learning
Day 4
Change Leadership
- Reflection and Q&A
- Essential qualities of the Change Agent
- Emotional Intelligence
- What should leaders do?
- Five qualities of change leadership
- Team work and team dynamics
- Facilitation skills
- Course Recap
Day 5
Embedding change
- Reflection and Q&A
- Monitoring and evaluating change
- Competency Test
- Benefits Realisation
- Personal Development Planning
- Award Ceremony
Who Should Attend?
This highly practical and interactive course has been specifically designed for
→ Business Owners / Managing Directors
→ Change and Project Management Professionals
→ Change Directors
→ Financial Managers
→ Operational / Production Managers
→ Senior Management
→ Risk Managers
→ Procurement Managers
→ Strategy Makers
→ Customer Service Managers
→ Project and Program Managers
→ Human Resources
→ Team Leaders
→ Implementers of Organizational Change or New IT Systems
→ Business Process Improvements Professionals
→ Continuing Excellence Consultant
→ Coordinators of Company Reorganization and Mergers
→ PLUS, anyone who is responsible for / involved in Performance Improvement and Change Management, or anticipates being involved in future Change Projects
FAQ
What language will the course be taught in and what level of English do I need to take part in a LEORON training program?
Most LEORON courses are delivered in English. However, there are some courses offered in Arabic, mainly online. For our in-house courses, sessions can be curated and delivered in any language upon request. In general, the best way to confirm language availability is to check with our Enrollment Managers for the most up-to-date information. Simply click on “Let’s talk on WhatsApp” to chat with us directly.
What formats are the courses offered in?
LEORON delivers training in various formats including face-to-face, live virtual sessions, self-paced learning, in-house delivery as well as online courses.
Are LEORON Public courses certified by an official body/organization?
Yes, most LEORON public courses are accredited by internationally recognized bodies such as CIPD, ATD, PMI, EdEx, and many others—depending on the course.
Who accredits LEORON’s training programs?
LEORON partners with over 20 international bodies such as PMI, CIPD, ATD, EdEx, NASBA, CISI, GARP, HRCI, SHRM, ACCA, ASQ, IIA, ILM, IAC, and others
Are CPD points or PDUs provided?
Yes, learners can earn CPD credits and professional development units (PDUs) including NASBA CPEs, PMI PDUs, CISI, GARP, HRCI, SHRM, and more.
How can I register for a course?
You can register through our website by filling in the inquiry form, or by speaking directly with one of our consultants via WhatsApp or email. Once we confirm your interest, we’ll guide you through the steps.
When is the registration deadline for public courses?
Registration typically closes 14 days before the course start date, with occasional late registrations accepted upon confirmation
What is included in the course fee?
The fee generally covers 5-star venue facilities, training materials, certified instruction, lunches and refreshments, plus certification and membership where applicabl0065
Are there group rates or discounts?
Yes, group bookings and corporate-level discounts are available. Learners are encouraged to reach out to discuss specific arrangements
What support is available with registration?
Enrollment Managers and a Registration Desk assist with the entire process, including deadlines, travel logistics, and course customization. As well as any other special requests you might have. Simply to go your preferred course and click on “Let’s chat on WhatsApp” to do so.
Can I request a bespoke course at my location or within my organization?
Yes, in-house training is fully customizable in terms of curriculum, language, delivery, and timing. You can suggest dates and locations. Simply to go your preferred course and click on “Let’s chat on WhatsApp” in order to address any questions or concerns in this regards.
What is the refund or cancellation policy?
Refund and cancellation policies vary depending on the course type and location. Generally, cancellations made at least 14 days before the course start date may be eligible for a full or partial refund, while cancellations made closer to the course date may incur a fee. For exact terms, please consult your Enrollment Manager or refer to the course confirmation email.
Can I register multiple employees from my company?
Yes. We support group registrations and offer corporate packages for organizations enrolling multiple participants. Our team can help coordinate the logistics for group bookings.
Who should attend these courses?
LEORON caters to a variety of professionals: from those seeking leadership development to project managers, HR specialists, finance professionals, cybersecurity, procurement, Ai enthusiasts and many others.
Do I need prior experience or academic qualifications?
Not always. Many specialized paths, like cybersecurity, accept learners without prior experience. However, some courses (e.g., PMI PDU-based ones) may have recommended prerequisites. Its always better to chat with one of our Enrollment Managers to discuss more. Simply to go your preferred course and click on “Let’s chat on WhatsApp” to do so.
Will I receive a certificate after completing the course?
Yes. Upon full attendance and successful completion, you will receive a certificate of participation or accreditation, depending on the course.
Are meals and refreshments included in face-to-face courses?
Yes. For in-person courses, lunch and coffee breaks are provided daily at the venue.
Can LEORON deliver a course in-house at our organization?
Absolutely. All programs can be delivered privately at your company or virtually for your team, customized to match your internal goals and structure.
Reviews
- Review:The CICM journey is one that doesn't only skill you and widen your perspective on how to manage change, but it also challenges your own thinking about how change takes place. It changes your own mindset on how to approach any type of change, be it a project, an international assignment, or a company restructure. You become aware of different paradigms that people operate with and prepares you on how to respond to them within a change. This makes you more creative and strategic in tackling challenges of change and addressing people's resistance or difficulties in adapting to changes. It's a world of change and with the knowledge, skills, and qualification of CICM you set yourself up for success -Alfahim GroupIrene RiadGroup Performance Development Manager
- Review:CICM training was very inspirational, interactive, bringing lots of ideas, learning many change models, well organized. Attending such training is value for time and money -Abdul Latif JameelNazeer K. Gari,Senior General Manager
- Review:I was very impressed in the systematic approach LEORON PDI took in planning, communicating and conducting the program. The trainer was a practicing professional and a seasoned coach. The sessions were very interactive and the venue was apt. It was beneficial to practicing professionals like myself as well as professionals moving into senior management roles. I would gladly recommend organizations to choose such structured and well organized programs from LEORON. -The Performance FACtoryGeorge PhilipPrincipal Consultant
- Review:LEORON team were providing an exceptional customer service. I personally enjoyed the experience and the topic was very helpful. -Emaar, The Economic CityWael Hassan DabaHead of City Management
- Review:One of the best high interactive courses I have ever had. -Fosam Company Ltd. (Saudi Fosroc)Alaa Fareed ZagzoogMarketing Dept. Manager
- Review:The course content was intense with practical and engaging case studies.The trainer is highly competent with wide industry experience.The course is highly recommended for top executives. -ADNOC DistributionMohamed Jumaa Al JneibiSenior Policy & Quality Analyst
