Exam Preparation
CSSCCertified Stores and Stock Controller
Rating:
English
Intermediate
FACE 2 FACE
ON SITE TRAINING
LIVE VIRTUAL
TRAINING
COACHING
& MENTORING
SELF-PACED
TRAINING
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Course Overview
Operating within a store’s environment and managing the large quantities and value of stock is a competitive advantage in today’s dynamic economy. Gaining this competitive advantage requires being able to identify the various operations within the store and recognizing the need to implement continuous improvement initiatives to make a store more productive. Being able to identify different categories of stock and knowing how to best ensure the right material is in the right place at the time it is needed.
This program is designed to increase knowledge of the role of the store, the functions of the store personnel, how stock is managed and moved into through and out of the store either to an internal customer or an external customer. The program covers the role of the store in the 21st Century, how the store fits into the greater supply chain, the roles and responsibilities of those that work in a stores environment, the need for safety and security of both personnel and stock, the receipt, storage and issuing of stock, as well as the proper management of a company’s valuable assets - each of which presents a challenge to those responsible.
This program is designed to increase knowledge of the role of the store, the functions of the store personnel, how stock is managed and moved into through and out of the store either to an internal customer or an external customer. The program covers the role of the store in the 21st Century, how the store fits into the greater supply chain, the roles and responsibilities of those that work in a stores environment, the need for safety and security of both personnel and stock, the receipt, storage and issuing of stock, as well as the proper management of a company’s valuable assets - each of which presents a challenge to those responsible.
Key Takeaways
1
Understand the role and importance of efficient stores & stock management
2
Know the logistical best practices in receiving, handling, and storage
3
Be able to select the right safety stock level
4
Know how to manage inventory
5
Understand how to maintain the optimum amount of stock to runs the business without putting it in jeopardy
Value Chain Application Research & Education Canada
VCARE is the International Institute of Value Chain Applications, Research and Education. VCARE was founded in 2018 with the vision to become the world class leader in research and education in the field of value chain management. VCARE is partnered with many International affiliates around the globe. This enables us to provide our clients with internationally recognized accredited qualifications and research opportunities in the ever-evolving field of value chain management.
Course Outline
Day 1
MODULE 1 - Introduction to Stores and Stock Control
Warehousing and Supply Chain Management Roles, Responsibilities, and Relationships Customer Service
Module Outcomes
List and describe the objectives of store operations; name the different types of warehouses; Name and explain the areas of responsibility assigned to a store; Describe the components of a warehouse management system and the operation of a warehouse management system [WMS]. Describe a range of leadership styles: identify applications for each Name and describe the principle duties of each job function in the store; Distinguish between a policy and a procedure; give examples of each in a store; Discuss the importance of providing a satisfactory level of customer service to both internal and external customers;
Day 2
MODULE 2 - Store Safety and Security
Risk and Safety Management Warehouse Safety and PPE Emergency Situations and Precautions
Module Outcomes
Explain what a risk is; describe how risks can be identified and properly managed;
Day 3
MODULE 3 - Store Operations
Stores Layout Stores Productivity and Continuous Improvement Materials Handling and Storage Equipment Transportation
Module Outcomes
Explain the importance of allocating enough space for both the present and future needs to each warehousing activity; Explain the need to integrate the materials handling system into the store layout; Compare and contrast the various storage methods; give practical examples of the application of each; Define the term productivity; give examples of how productivity in the store can be increased; Describe the role of ergonomics in improving productivity; Name the classes of function-oriented materials handling systems; suggest an application for each; Compare and contrast the categories of materials transport systems; give an example from each category
Day 4
MODULE 4 - Stock Identification & Stock Control
Classifying and Coding Stock Stock taking and Stock Audits
Module Outcomes
Name the primary purpose of classifying and coding stock in both a manufacturing and distribution environment; Compare and contrast bar-coding technology with the use of radio frequency [RFID] identification technology; Give the advantages and disadvantages of a range of automated data collection techniques; Give the primary purpose of taking stock and reconciling the actual count with the book count; Explain how the ABC principle can be utilized in determining the frequency by which an item is counted; List the key steps to a stock reduction program; highlight the significance of each step.
Day 5
MODULE 5 - Stock Movement
Inbound Logistics Stock Issues Stock Returns Reverse Logistics Distribution Management
Module Outcomes
With the aid of a flow diagram, describe each step in the receiving process; Explain the need to identify all incoming goods prior to them being placed into storage. With the aid of a flow diagram, explain each step in the issuing process; Name the types of issues; explain where each would be appropriate; Explain the various ways in which picking can be carried out; give the advantages of each method; Explain the importance of reverse logistics both from an economic and an environmental perspective; With the use of examples, differentiate between the different types of recovery options.
Who Should Attend?
This highly practical and interactive course has been specifically designed for
→ Stores and stock personnel, particularly those at a supervisory level tasked with managing a stores environment
→ Stock controllers, those entrusted with the management of a company’s financial investment in stocks, and stock levels
→ Individuals wishing to enhance their knowledge of stores and stock methodologies
→ Career starters wishing to make stores and stock control a career within the supply chain
FAQ
What language will the course be taught in and what level of English do I need to take part in a LEORON training program?
Most LEORON courses are delivered in English. However, there are some courses offered in Arabic, mainly online. For our in-house courses, sessions can be curated and delivered in any language upon request. In general, the best way to confirm language availability is to check with our Enrollment Managers for the most up-to-date information. Simply click on “Let’s talk on WhatsApp” to chat with us directly.
What formats are the courses offered in?
LEORON delivers training in various formats including face-to-face, live virtual sessions, self-paced learning, in-house delivery as well as online courses.
Are LEORON Public courses certified by an official body/organization?
Yes, most LEORON public courses are accredited by internationally recognized bodies such as CIPD, ATD, PMI, EdEx, and many others—depending on the course.
Who accredits LEORON’s training programs?
LEORON partners with over 20 international bodies such as PMI, CIPD, ATD, EdEx, NASBA, CISI, GARP, HRCI, SHRM, ACCA, ASQ, IIA, ILM, IAC, and others
Are CPD points or PDUs provided?
Yes, learners can earn CPD credits and professional development units (PDUs) including NASBA CPEs, PMI PDUs, CISI, GARP, HRCI, SHRM, and more.
How can I register for a course?
You can register through our website by filling in the inquiry form, or by speaking directly with one of our consultants via WhatsApp or email. Once we confirm your interest, we’ll guide you through the steps.
When is the registration deadline for public courses?
Registration typically closes 14 days before the course start date, with occasional late registrations accepted upon confirmation
What is included in the course fee?
The fee generally covers 5-star venue facilities, training materials, certified instruction, lunches and refreshments, plus certification and membership where applicabl0065
Are there group rates or discounts?
Yes, group bookings and corporate-level discounts are available. Learners are encouraged to reach out to discuss specific arrangements
What support is available with registration?
Enrollment Managers and a Registration Desk assist with the entire process, including deadlines, travel logistics, and course customization. As well as any other special requests you might have. Simply to go your preferred course and click on “Let’s chat on WhatsApp” to do so.
Can I request a bespoke course at my location or within my organization?
Yes, in-house training is fully customizable in terms of curriculum, language, delivery, and timing. You can suggest dates and locations. Simply to go your preferred course and click on “Let’s chat on WhatsApp” in order to address any questions or concerns in this regards.
What is the refund or cancellation policy?
Refund and cancellation policies vary depending on the course type and location. Generally, cancellations made at least 14 days before the course start date may be eligible for a full or partial refund, while cancellations made closer to the course date may incur a fee. For exact terms, please consult your Enrollment Manager or refer to the course confirmation email.
Can I register multiple employees from my company?
Yes. We support group registrations and offer corporate packages for organizations enrolling multiple participants. Our team can help coordinate the logistics for group bookings.
Who should attend these courses?
LEORON caters to a variety of professionals: from those seeking leadership development to project managers, HR specialists, finance professionals, cybersecurity, procurement, Ai enthusiasts and many others.
Do I need prior experience or academic qualifications?
Not always. Many specialized paths, like cybersecurity, accept learners without prior experience. However, some courses (e.g., PMI PDU-based ones) may have recommended prerequisites. Its always better to chat with one of our Enrollment Managers to discuss more. Simply to go your preferred course and click on “Let’s chat on WhatsApp” to do so.
Will I receive a certificate after completing the course?
Yes. Upon full attendance and successful completion, you will receive a certificate of participation or accreditation, depending on the course.
Are meals and refreshments included in face-to-face courses?
Yes. For in-person courses, lunch and coffee breaks are provided daily at the venue.
Can LEORON deliver a course in-house at our organization?
Absolutely. All programs can be delivered privately at your company or virtually for your team, customized to match your internal goals and structure.
Reviews
- Review:IAMM Internal Audit Maturity ModelIn recognition of their dedication and contribution supporting IKEA Saudi Arabia in arranging training programs during 2017 & 2018, looking forward for more development and exciting effort this year. On behalf of IKEA Saudi Arabia, THANK YOU!Dalal KutbiCountry Learning & Development Manager at IKEA Saudi Arabia
- Review:Certified Professional in Quality and Patient SafetyDating back to 2014, Mobily’s “LEORON” experience has grown from a single collaboration to a long-term partnership. We consider ‘’LEORON” Institute as a strategic partner, whose contribution has been nothing but premium in equipping our staff with field-based knowledge and information. Past three years have resulted with an expanded collaboration with superior customer service and support. Best Regards,Turki S. AlsahaanDir L&D, Talent Management at Mobily, Etihad Etisalat Company
- Review:Certified Professional in Quality and Patient SafetySince the partnership was signed between BAE Systems Saudi Development & Training and LEORON in 2017, we have been working together to offer the Saudi market a complete portfolio of training solutions benefiting from the wide and extensive experience of both parties. Recognizing the great success of this partnership, we are looking for further collaborations in the future that will position both companies as one of the leading training providers in Saudi Arabia. We thank the LEORON team for their full cooperation and continuing support, and look forward to further success together in the years to come.Emad AlrajihVP, Business Winning at BAE Systems Saudi Development & Training
- Review:Certified Professional in Quality and Patient SafetyWe have been working with LEORON for the past two years and will be working with them again this upcoming year. The programs they delivered were fruitful and exciting and our organization has received positive feedback from the participants. What our organization aims to do is to provide at no cost training for all the private sector employees so that they may benefit from our offered programs in Innovation and Professional development. Leoron has helped us achieve this goal. We look forward to continuing this service and wish them the best of luck. Regards,Nasser M. Al-SubaieSr. Program Officer, Enterprise Learning & Human Development at Kuwait Foundation for the Advancemen
