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CSSC
Certified Stores and Stock Controller

Rating:
4.8
English
Intermediate
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Course Overview

Operating within a store’s environment and managing the large quantities and value of stock is a competitive advantage in today’s dynamic economy. Gaining this competitive advantage requires being able to identify the various operations within the store and recognizing the need to implement continuous improvement initiatives to make a store more productive. Being able to identify different categories of stock and knowing how to best ensure the right material is in the right place at the time it is needed.
This program is designed to increase knowledge of the role of the store, the functions of the store personnel, how stock is managed and moved into through and out of the store either to an internal customer or an external customer. The program covers the role of the store in the 21st Century, how the store fits into the greater supply chain, the roles and responsibilities of those that work in a stores environment, the need for safety and security of both personnel and stock, the receipt, storage and issuing of stock, as well as the proper management of a company’s valuable assets - each of which presents a challenge to those responsible.

Key Takeaways

1
Understand the role and importance of efficient stores & stock management
2
Know the logistical best practices in receiving, handling, and storage
3
Be able to select the right safety stock level
4
Know how to manage inventory
5
Understand how to maintain the optimum amount of stock to runs the business without putting it in jeopardy

Value Chain Application Research & Education Canada
Brand Logo
VCARE is the International Institute of Value Chain Applications, Research and Education. VCARE was founded in 2018 with the vision to become the world class leader in research and education in the field of value chain management. VCARE is partnered with many International affiliates around the globe. This enables us to provide our clients with internationally recognized accredited qualifications and research opportunities in the ever-evolving field of value chain management.

Course Outline

Day 1
MODULE 1 - Introduction to Stores and Stock Control
Warehousing and Supply Chain Management Roles, Responsibilities, and Relationships Customer Service
Module Outcomes
List and describe the objectives of store operations; name the different types of warehouses; Name and explain the areas of responsibility assigned to a store; Describe the components of a warehouse management system and the operation of a warehouse management system [WMS]. Describe a range of leadership styles: identify applications for each Name and describe the principle duties of each job function in the store; Distinguish between a policy and a procedure; give examples of each in a store; Discuss the importance of providing a satisfactory level of customer service to both internal and external customers;
Day 2
MODULE 2 - Store Safety and Security
Risk and Safety Management Warehouse Safety and PPE Emergency Situations and Precautions
Module Outcomes
Explain what a risk is; describe how risks can be identified and properly managed;
Day 3
MODULE 3 - Store Operations
Stores Layout Stores Productivity and Continuous Improvement Materials Handling and Storage Equipment Transportation
Module Outcomes
Explain the importance of allocating enough space for both the present and future needs to each warehousing activity; Explain the need to integrate the materials handling system into the store layout; Compare and contrast the various storage methods; give practical examples of the application of each; Define the term productivity; give examples of how productivity in the store can be increased; Describe the role of ergonomics in improving productivity; Name the classes of function-oriented materials handling systems; suggest an application for each; Compare and contrast the categories of materials transport systems; give an example from each category
Day 4
MODULE 4 - Stock Identification & Stock Control
Classifying and Coding Stock Stock taking and Stock Audits
Module Outcomes
Name the primary purpose of classifying and coding stock in both a manufacturing and distribution environment; Compare and contrast bar-coding technology with the use of radio frequency [RFID] identification technology; Give the advantages and disadvantages of a range of automated data collection techniques; Give the primary purpose of taking stock and reconciling the actual count with the book count; Explain how the ABC principle can be utilized in determining the frequency by which an item is counted; List the key steps to a stock reduction program; highlight the significance of each step.
Day 5
MODULE 5 - Stock Movement
Inbound Logistics Stock Issues Stock Returns Reverse Logistics Distribution Management
Module Outcomes
With the aid of a flow diagram, describe each step in the receiving process; Explain the need to identify all incoming goods prior to them being placed into storage. With the aid of a flow diagram, explain each step in the issuing process; Name the types of issues; explain where each would be appropriate; Explain the various ways in which picking can be carried out; give the advantages of each method; Explain the importance of reverse logistics both from an economic and an environmental perspective; With the use of examples, differentiate between the different types of recovery options.

Who Should Attend?

This highly practical and interactive course has been specifically designed for
→ Stores and stock personnel, particularly those at a supervisory level tasked with managing a stores environment
→ Stock controllers, those entrusted with the management of a company’s financial investment in stocks, and stock levels
→ Individuals wishing to enhance their knowledge of stores and stock methodologies
→ Career starters wishing to make stores and stock control a career within the supply chain

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FAQ

What language will the course be taught in and what level of English do I need to take part in an LEORON training program?
Most of our public courses are delivered in English language. You need to be proficient in English to be able to fully participate in the workshop and network with other delegates. For in-house courses we have the capability to train in Arabic, Dutch, German and Portuguese.
Are LEORON Public courses certified by an official body/organization?
LEORON Institute partners with 20+ international bodies and associations.We also award continuing professional development credits (CPE/PDUs) for:1. NASBA (National Association of State Boards of Accountancy) 2. Project Management Institute PDUs 3. CISI credits 4. GARP credits 5. HRCI recertification credits 6. SHRM recertification credits
What is the deadline for registering to a public course?
The deadline to register for a public course is 14 days before the course starts. Kindly note that occasionally we do accept late registrations as well, but this needs to be confirmed with the project manager of the training program or with our registration desk that can be reached at +1071 4 1075 5711 or [email protected].
What does the course fee cover?
The course fee covers a premium training experience in a 5-star hotel, learning materials, lunches & refreshments, and for some courses, the certification fee and membership with the accrediting bodies.
Does LEORON give discounts?
Yes, we can provide discounts for group bookings. If you would like to discuss a discount on a corporate level, we will be happy to talk to you.

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