Exam Preparation
CTH Level 2 Award in Restaurant & Bar ServiceCTH Level 2 Award in Restaurant & Bar Service
Rating:
English
Beginner to Intermediate
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Course Overview
This program develops the skills needed to deliver professional service in both restaurant and bar settings, focusing on customer care, operational procedures, and service quality. Participants will learn how to prepare, serve, and maintain dining and bar areas in line with industry standards. The training emphasizes practical application, enabling learners to build confidence in guest interaction
Key Takeaways
1
Apply customer service principles to enhance guest experiences in restaurant and bar environments.
2
Demonstrate the correct procedures for preparing dining areas and providing food service.
3
Apply safe and professional techniques for serving drinks and maintaining bar operations.
4
Follow health, safety, and legal requirements in both food and beverage service contexts.
5
Reflect on personal performance to identify strengths and areas for improvement in service delivery.
Confederation of Tourism and Hospitality
The Confederation of Tourism and Hospitality (CTH) is the UK’s leading specialist professional awarding body for qualifications in the growing hospitality and tourism sector. At the Confederation of Tourism & Hospitality (CTH), our core mission is to provide the highest standard of hospitality, tourism and culinary qualifications. CTH achieves this through robust monitoring supported by industry, universities and the UK government regulator, Ofqual. CTH has partnerships with major international employers and academic institutions. CTH is a member of the Federation of Awarding Bodies.
Course Outline
Who Should Attend?
This program is designed for:
New entrants to restaurant and bar service roles.
Hospitality staff needing a refresher in service standards and beverage handling.
Frontline food & beverage employees seeking to improve guest interaction and professionalism.
Individuals aiming to gain practical, job-ready skills for restaurant and bar environments.