Partner

DKDP
Designing KPIs That Drive Performance

Rating:
0.0
English
Advanced
Video preview
Contact us if interested
Get in touch with our Training Advisior to find out about the next available sessions.
Download Brochure

Course Overview

Designing KPIs That Drive Performance opens with an uncomfortably familiar scenario: every KPI on the scorecard is green while the actual business result keeps getting worse, because somebody is measuring the wrong thing and reporting it beautifully. The course teaches metric design, the difference between leading and lagging indicators, and how to detect when a KPI is being gamed. Delegates leave

Key Takeaways

1
Design KPIs that genuinely reflect the business outcome they claim to measure
2
Distinguish leading indicators from lagging ones and use each appropriately
3
Detect when a metric is being gamed rather than genuinely improved
4
Cascade objectives through an organization without losing their original intent
5
Cascade objectives through an organization without losing their original intent

Certifications

LEORON - Professional Development Institute
Brand Logo
LEORON is the leading corporate training and EdTech company in the EMEA region, with the most comprehensive learning and development solutions in all strategic corporate functions, including Corporate Finance, HR, Procurement and SCM, Technology, Quality, Operations and Engineering. Through instructor-led sessions, in-company training, and coaching, our faculty of experts deliver over 1200+ programs annually, while 25,000+ professionals are equipped with up-to-date relevant education and the latest tech solutions across the EMEA region.We help our valued clients with a wide range of services, including Training Needs Analysis, Competency Development and Assessment, and custom-built e-Learning solutions that cater to specific industries and knowledge areas.LEORON mission remains boosting competitiveness of our clients worldwide through continuous learning, while we strive to achieve our vision of becoming the best quality corporate training and EdTech Company in the EMEA and the world.Whether our clients are facing difficulties re-organising their brand, equipping their workforce with an extra set of skills or aiming to assess competencies within an existing structure, our development planning is a great solution.LEORON’s mission is to help our worldwide clients boost their competitiveness by improving the competency levels of their employees, through top quality training and development solutions delivered by unrivaled global experts and facilitated by the best training managers in the industry.

Course Outline

1. Why a scorecard can be all green while performance declines
2. Metric design fundamentals - measuring what actually matters
3. Leading versus lagging indicators in practice
4. Detecting when a KPI is being gamed
5. Cascading objectives without losing coherence
6. Auditing and redesigning your own scorecard

Who Should Attend?

This course suits managers, department heads, and anyone who owns or reports a scorecard and suspects their current metrics may be measuring the wrong things. It is particularly useful for those who have seen a scorecard stay green while underlying performance actually declined.

FAQ

Who should attend this course?
Managers, department heads, and anyone who owns or reports a scorecard as part of their role.
What is the KPI audit workbook?
It is a structured self-audit tool delegates run against their own real scorecard after the program, complete with a diagnostic scoring key and redesign template.
Is this course only about financial KPIs?
Is this course only about financial KPIs?

Reviews