EoFMEssentials of Facility Management
Course Overview
This three-day program delivers a comprehensive Essentials of Facility Management curriculum for FM practitioners, operations supervisors, maintenance staff, and building managers seeking structured FM knowledge aligned to the IFMA FMP pathway. Participants begin by exploring the FM profession, its core terminology, and the fundamental principles of operations and maintenance that underpin effecti
Key Takeaways
Course Outline
- FM concepts, terminology, strategic value, and the evolving role of the facility management professional
- FM planning, task scheduling, performance measurement, and applying daily FM management principles
- O&M fundamentals, planned preventive maintenance, corrective maintenance, and maintenance planning
- O&M procedures, maintenance scheduling, documentation, and linking O&M practices to building performance
Activity: Participants map an FM department's core functions and develop a preventive maintenance schedule
- Mechanical, electrical, plumbing, fire safety, and telecommunications systems in facility operations
- BAS, CMMS, IWMS, and CAFM technology applications and optimizing building performance through data
- Health and safety regulations, hazard identification, risk assessment, and safety management in facilities
- Security systems, access control, emergency preparedness planning, and FM's role in incident response
Activity: Teams assess a building scenario and complete a technology tool audit and risk assessment exercise
- Supervisory roles, work order management, scheduling technicians, and coordinating FM teams effectively
- Work management tools, KPI tracking, performance reporting, and applying FM metrics to improve operations
- Contractor selection, service contracts, performance management, and outsourcing decisions in FM
- Stakeholder feedback collection, analysis, communication, and demonstrating FM's value to the organization
Activity: Participants develop a contractor performance scorecard and a stakeholder communications plan
Who Should Attend?
New or aspiring Facility Managers who want a strong foundation in FM principles
Maintenance Supervisors transitioning into broader management responsibilities
Operations Managers responsible for buildings, workplaces, or infrastructure
Administrative Managers overseeing office environments and support services
Project Managers involved in workplace, renovation, or infrastructure projects
Engineers (mechanical, electrical, civil, industrial) moving into facilities-related roles
Health, Safety, and Environment (HSE) professionals working closely with facilities operations
Real Estate and Property Management professionals managing commercial assets
Workplace Experience or Office Managers responsible for employee environments and services
Business owners or department leaders who oversee facilities without formal FM training