Participants introduced to course materials and agenda
Discussion of participant's expectations for the course
Understanding the role of a leader in facility management
Developing leadership skills and styles
Motivating and leading a team
Understanding the structure and design of organizations
Building an effective organizational structure for facility management
Aligning organizational goals with facility management objectives
Measuring and evaluating facility management performance
Setting performance goals and targets
Implementing performance management systems
Understanding the budgeting process for facility management
Developing budgets and forecasting for facility management operations
Managing financial resources effectively
Monitoring and controlling facility management costs
Implementing financial control systems
Analyzing financial data and making informed decisions
Understanding the value of facility management to an organization
Communicating the value of facility management to stakeholders
Demonstrating the impact of facility management on business performance
Developing strategic thinking and decision-making skills
Building relationships with senior management and stakeholders
Advocating for facility management within an organization
Review of key takeaways from the course
Discussion of next steps for participants in their professional development
Final Q&A and evaluation of the course.