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FRFM
The Future-Ready Facility Manager

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Intermediate
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Course Overview

This program offers a unique 3+2 learning journey—three intensive days with an award-winning expert followed by two days of immersive IFMA Conference participation—designed to equip facilities and workplace leaders with future-focused insight and practical capability. Built around IFMA’s six global workplace trends, the experience blends expert-led learning with real-world industry exposure.

During

Key Takeaways

1
Apply health, well-being, and inclusion principles to create workplace environments that support employee performance, safety, and experience.
2
Design and support flexible and hybrid workplace models using appropriate space strategies, service adjustments, and operational considerations.
3
Evaluate return-to-office strategies from a people-centric perspective, balancing organizational objectives with employee expectations.
4
Identify and prioritize smart building and AI-enabled solutions that improve facility performance, efficiency, and decision-making while considering data and ethical implications.
5
Develop a practical future-ready facility management action plan integrating sustainability, ESG requirements, technology, and workplace strategy.

LEORON - Professional Development Institute
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LEORON is the leading corporate training and EdTech company in the EMEA region, with the most comprehensive learning and development solutions in all strategic corporate functions, including Corporate Finance, HR, Procurement and SCM, Technology, Quality, Operations and Engineering. Through instructor-led sessions, in-company training, and coaching, our faculty of experts deliver over 1200+ programs annually, while 25,000+ professionals are equipped with up-to-date relevant education and the latest tech solutions across the EMEA region.We help our valued clients with a wide range of services, including Training Needs Analysis, Competency Development and Assessment, and custom-built e-Learning solutions that cater to specific industries and knowledge areas.LEORON mission remains boosting competitiveness of our clients worldwide through continuous learning, while we strive to achieve our vision of becoming the best quality corporate training and EdTech Company in the EMEA and the world.Whether our clients are facing difficulties re-organising their brand, equipping their workforce with an extra set of skills or aiming to assess competencies within an existing structure, our development planning is a great solution.LEORON’s mission is to help our worldwide clients boost their competitiveness by improving the competency levels of their employees, through top quality training and development solutions delivered by unrivaled global experts and facilitated by the best training managers in the industry.

Course Outline

MODULE 1
Welcome, Framing & Icebreaker

• Workshop purpose and expectations

• Overview of future-ready FM capabilities

• Icebreaker: “What does future-ready FM mean to you?”

Health & Well-Being in the Workplace

• Mental, physical, and environmental well-being

• Indoor air quality & modern wellness standards

• Ergonomics, sensory environments, and biophilic design

• FM responsibilities in advancing well-being

• Scenario: Responding to a workplace well-being concern

• Group prioritization: What upgrades matter most?

Diversity & Inclusion for FM Professionals

• Designing inclusive spaces (neurodiversity, accessibility, gender inclusivity)

• Inclusive vendor management and communication practices

• FM as a steward of equitable workplace experience

• Space inclusivity audit

• Discussion: Hidden barriers FM can address

Flexible & Hybrid Working Models

• The new demand for flexibility

• Space design for hybrid work: zones, shared desks, collaboration spaces

• Occupancy analytics and service-level adjustments

• Operational implications (security, cleaning, maintenance)

• Activity and Discussion: Hybrid workforce personas & planning exercise

• Reflection Discussion: “What shifts must our facilities support right now?”

MODULE 2
Return-to-Office Demands—People-Centric Approaches

• Leadership vs. staff expectations

• Designing workplaces employees want to return to

• Amenities, experiences, and service enhancements

• FM as a mediator between culture and physical space

• Activity: “Destination Workplace” brainstorm

• Discussion: What would motivate voluntary return?

AI & Smart Workplaces

• Sensors, automation, predictive maintenance

• AI in FM: workflows, occupancy optimization, energy management

• Digital twins and building intelligence

• Data privacy and ethical considerations

• Activity: Identify AI opportunities in your facility

• Activity: ROI ranking of smart technologies

MODULE 3
Sustainability & ESG Compliance

• Carbon reduction and net-zero strategies

• Waste management and circularity

• Energy monitoring, reporting, and transparent metrics

• ESG frameworks FM leaders must understand

• Carbon hotspot mapping

• Develop 3 high-ROI sustainability actions

Integration: Your Future-Ready FM Roadmap

Closing Discussions:

• Individual future-ready FM action plan

• Peer sharing for accountability

• Facilitator synthesis of key themes and next steps

Who Should Attend?

This program is designed for facility management professionals and related roles who are responsible for shaping, operating, or supporting modern workplace environments. It is suitable for:

Facility Managers and Senior Facility Managers

Workplace and Corporate Real Estate professionals

FM supervisors, coordinators, and team leads

Operations and Property Management professionals

Health, Safety, Sustainability, and ESG practitioners working closely with FM

Professionals involved in workplace strategy, hybrid work implementation, or return-to-office initiatives

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