KWYSKnow What You SignedFacility contracts and SLAs
Rating:
English
Advanced
Face to Face
Instructor-Led Training
(F2F-ILT)
Virtual
Instructor-Led Training
(V-ILT)
COACHING
& MENTORING
(C&M)
Self-Paced
Learning
(SPL)
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Course Overview
Know What You Signed gives facility managers who work with service providers a practical grounding in understanding and managing the contracts and SLAs that govern those relationships. Many facility managers inherit contracts they never negotiated and rarely re-read closely. This course changes that, teaching contract literacy and SLA management skills through a hands-on review of a real contract,
Key Takeaways
1
Read and interpret facility service contracts with genuine confidence
2
Identify SLA terms that fail to protect your organization's interests
3
Apply vendor oversight practices grounded in actual contract terms
4
Spot the common weak clauses that create risk down the line
5
Approach contract review as an active, informed exercise, not a formality
Certifications
LEORON - Professional Development Institute
LEORON is the leading corporate training and EdTech company in the EMEA region, with the most comprehensive learning and development solutions in all strategic corporate functions, including Corporate Finance, HR, Procurement and SCM, Technology, Quality, Operations and Engineering. Through instructor-led sessions, in-company training, and coaching, our faculty of experts deliver over 1200+ programs annually, while 25,000+ professionals are equipped with up-to-date relevant education and the latest tech solutions across the EMEA region.We help our valued clients with a wide range of services, including Training Needs Analysis, Competency Development and Assessment, and custom-built e-Learning solutions that cater to specific industries and knowledge areas.LEORON mission remains boosting competitiveness of our clients worldwide through continuous learning, while we strive to achieve our vision of becoming the best quality corporate training and EdTech Company in the EMEA and the world.Whether our clients are facing difficulties re-organising their brand, equipping their workforce with an extra set of skills or aiming to assess competencies within an existing structure, our development planning is a great solution.LEORON’s mission is to help our worldwide clients boost their competitiveness by improving the competency levels of their employees, through top quality training and development solutions delivered by unrivaled global experts and facilitated by the best training managers in the industry.
Course Outline
1. Contract literacy fundamentals for facility managers
2. Reading and interpreting SLA terms correctly
3. Vendor oversight practices tied to contract terms
4. Common weak clauses that cost facility managers later
5. Exercise - reviewing a real contract and spotting its weak clauses
Who Should Attend?
This course is for facility managers who work with service providers and want to read and manage contracts and SLAs with genuine confidence. It suits anyone who has inherited existing vendor contracts they have never closely reviewed.
FAQ
Do I need a legal background for this course?
No, the course is built for facility managers without legal training and focuses on practical contract literacy rather than legal drafting.
How does this connect to the Facility Management Professional certification?
This course covers contract and vendor management skills within that broader five-plus-day IFMA-aligned FMP program.
Is a real contract used in the exercise?
Yes, delegates work with a realistic contract sample to practice identifying weak or risky clauses.