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Milton K.

Milton K.

Expert Trainer
Quality Management
Six Sigma Methodology
Process Improvement
Business administration and Operational excellence
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About The Mentor

After more than 25 years of oil and gas manufacturing industry experience with companies such as ARAMCO, ADNOC, and the major petrochemical companies, Dr. Krivokuca redirected his career to higher education. He has instructed master’s classes related to critical thinking in the application of Quality theories and was the Master of Science Quality Assurance Program Coordinator at California State University Dominguez Hills. He has also instructed Quality classes at California State University Fullerton, Illinois State University, Meta Business School, University of California Riverside, and University of Redlands. He has advised and provided guidance in developing their research theses to more than 400 master’s degree seeking students. Dr. Krivokuca conducts numerous ASQ certification training classes (CMQ/OE, CQE, CQA, CSSGB, CSSBB, CQI, CQT, CCT, and CQIA). He also serves as a subject matter expert and assists ASQ with curriculum development of training materials. He has assisted nearly 1,000 ASQ certification seeking students and attained a nearly 90% pass rate for the candidates attending his classes. He was also a contributing author and subject matter expert for the content contained in the 4th edition of the CMQ/OE Handbook and a past-chair of the ASQ Quality Management Division. His undergraduate degree is in Management Science, and his advanced degrees include an MBA, MA, and a DBA. Additionally, his numerous professional certifications include: CQIA, CMQ/OE, CQA, CQT, CQPA, CCT, CQE, CSSGB, CSSBB, and CPM. Dr. Krivokuca has delivered lectures at global Quality conferences and has spoken on ASQ TV. To date, he has delivered papers in Viet Nam, Jamaica, Hong Kong, Trinidad, China, and The UAE, as well as countless locations in the United States and Canada. Many of these paper presentations have been to audiences where Quality has not been a traditional focus. Industries such as banking and finance, airline support operations, healthcare, law enforcement, and higher education are several examples of non-traditional applications of Quality. He has conducted ASQ certification classes in the United States, Trinidad, United Arab Emirates, Saudi Arabia, and Ghana. His topics include current Quality methodologies as practiced by world-class organizations. He frequently presents short training sessions related to the application of Quality in all areas where processes are required to support the business functions of any organization to visiting senior managers and directors from various Chinese industries and governmental agencies. Dr. Krivokuca is recognized a Subject Matter Expert in the following organizational topics: TQM, Six Sigma, Lean, Root Cause Analysis, Basic SPC for the non-technical professional, Problem Solving, and Applying the Seven Basic Tools of Quality to service operations. He has assisted many companies to help establish a basis for successful implementation of TQM, ISO, Lean, and Six Sigma methodologies by emphasizing the importance of employees in an organization and evaluates their need to understand how all employees contribute to the success of any organization. Many of his oil and gas manufacturing industry experiences are utilized in the classroom to provide specific examples of the practical application of Quality concepts.
Blerta Isai Mustafa
Training Adviser

Key Specialties

Quality Management
Six Sigma Methodology
Process Improvement
Business administration and Operational excellence

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What language will the course be taught in and what level of English do I need to take part in an LEORON training program?
Most of our public courses are delivered in English language. You need to be proficient in English to be able to fully participate in the workshop and network with other delegates. For in-house courses we have the capability to train in Arabic, Dutch, German and Portuguese.
Are LEORON Public courses certified by an official body/organization?
LEORON Institute partners with 20+ international bodies and associations.We also award continuing professional development credits (CPE/PDUs) for:1. NASBA (National Association of State Boards of Accountancy) 2. Project Management Institute PDUs 3. CISI credits 4. GARP credits 5. HRCI recertification credits 6. SHRM recertification credits
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What does the course fee cover?
The course fee covers a premium training experience in a 5-star hotel, learning materials, lunches & refreshments, and for some courses, the certification fee and membership with the accrediting bodies.
Does LEORON give discounts?
Yes, we can provide discounts for group bookings. If you would like to discuss a discount on a corporate level, we will be happy to talk to you.


  • Review:
    IAMM Internal Audit Maturity Model
    In recognition of their dedication and contribution supporting IKEA Saudi Arabia in arranging training programs during 2017 & 2018, looking forward for more development and exciting effort this year. On behalf of IKEA Saudi Arabia, THANK YOU!
    Dalal Kutbi
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    Certified Professional in Quality and Patient Safety
    Dating back to 2014, Mobily’s “LEORON” experience has grown from a single collaboration to a long-term partnership. We consider “LEORON” Institute as a strategic partner, whose contribution has been nothing but premium in equipping our staff with field-based knowledge and information. Past three years have resulted with an expanded collaboration with superior customer service and support. Best Regards,
    Turki S. Alsahaan
  • Review:
    Certified Professional in Quality and Patient Safety
    Since the partnership was signed between BAE Systems Saudi Development & Training and LEORON in 2017, we have been working together to offer the Saudi market a complete portfolio of training solutions benefiting from the wide and extensive experience of both parties. Recognizing the great success of this partnership, we are looking for further collaborations in the future that will position both companies as one of the leading training providers in Saudi Arabia. We thank the LEORON team for their full cooperation and continuing support, and look forward to further success together in the years to come.
    Emad Alrajih
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    Certified Professional in Quality and Patient Safety
    We have been working with LEORON for the past two years and will be working with them again this upcoming year. The programs they delivered were fruitful and exciting and our organization has received positive feedback from the participants. What our organization aims to do is to provide at no cost training for all the private sector employees so that they may benefit from our offered programs in Innovation and Professional development. Leoron has helped us achieve this goal. We look forward to continuing this service and wish them the best of luck. Regards,
    Nasser M. Al-Subaie