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Mohamed G.

Mohamed G.

Expert Trainer
Executive and Leadership Coaching
Business Development
PQ Coach
Talent Management
Business Strategy
Select Topic
COACHING
& MENTORING

About The Mentor

Mohamed’s professional career spans to more than 15 years, working in several multinational services companies (Vodafone, National Societe General Bank - Egypt, Commercial International Bank – Egypt, BNP Paribas, Al Raihi and Mashreq Banks), as well as the National Bank of Kuwait) in Customer Service, Key Account Management, CRM and Quality Assurance departments. Since 2006, he has been working as a Business Process Development Specialist for various consulting companies such as Contacts Plus, Pronat Consulting and Solutions Consulting Group. Throughout his training and consulting career, Mohamed has involved in several projects in Egypt and Gulf region focusing on service industry (Banking, real estate, telecom, automotive) through applying his areas of expertise in Strategic Planning, Customer Experiences, Quality Management, Training & Development, BPM - Business Process Management and Performance Management. Currently, Mr. Gharib works as a corporate instructor for Middle and Top Management at the Ministry of Investment – Egypt. Since 2006 Mohamed has been involved in consulting projects in Egypt and Gulf Region focusing on Contact Centers and service companies restructuring, BPM designing, reengineering and implementation. Additionally, he has also worked in Quality Certificates preparation (COPC and Benchmark portal – call center excellence) for contact centers in-house and outsourcing. Mohamed joined the ministry of investment- Egypt (“LMDC” leadership management & development center) as Business Consultant & Corporates Instructor. At the moment, he is working as Senior Professional Development Consultant and Expert Trainer in Leoron Professional Development Institute. He holds a Bachelor of Commerce, majoring in Accounting, from Cairo University - Egypt in 1999, as well as a Marketing diploma from the Arab Academy for Science and Technology - Egypt in 2003. Whilst pursuing his academic studies to serve his vision toward service industry, Mohamed obtained his “MBA” from Arab Academy for Science and Technology – Egypt in 2005. Below are Mohamed’s Professional Certificates and Qualifications: • Certified trainer from (AMA) American Management Association • Certified master international instructor (CMII) from college of call center excellence (USA). • Certified international auditor from Purdue University – center of customer driven quality (USA). • Certified lead auditor ISO 22000 (IRCA) • Certified RC from (COPC) customer operations performance center - (UK)
Kristina Karadakova
Training Adviser

Key Specialties

1
Executive and Leadership Coaching
2
Business Development
3
PQ Coach
4
Talent Management
5
Business Strategy

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Related Courses

FAQ

What language will the course be taught in and what level of English do I need to take part in an LEORON training program?
Most of our public courses are delivered in English language. You need to be proficient in English to be able to fully participate in the workshop and network with other delegates. For in-house courses we have the capability to train in Arabic, Dutch, German and Portuguese.
Are LEORON Public courses certified by an official body/organization?
LEORON Institute partners with 20+ international bodies and associations.We also award continuing professional development credits (CPE/PDUs) for:1. NASBA (National Association of State Boards of Accountancy) 2. Project Management Institute PDUs 3. CISI credits 4. GARP credits 5. HRCI recertification credits 6. SHRM recertification credits
What is the deadline for registering to a public course?
The deadline to register for a public course is 14 days before the course starts. Kindly note that occasionally we do accept late registrations as well, but this needs to be confirmed with the project manager of the training program or with our registration desk that can be reached at +91 4 95 5711 or [email protected]
What does the course fee cover?
The course fee covers a premium training experience in a 5-star hotel, learning materials, lunches & refreshments, and for some courses, the certification fee and membership with the accrediting bodies.
Does LEORON give discounts?
Yes, we can provide discounts for group bookings. If you would like to discuss a discount on a corporate level, we will be happy to talk to you.

Reviews

  • Review:
    IAMM Internal Audit Maturity Model
    In recognition of their dedication and contribution supporting IKEA Saudi Arabia in arranging training programs during 2017 & 2018, looking forward for more development and exciting effort this year. On behalf of IKEA Saudi Arabia, THANK YOU!
    Dalal Kutbi
  • Review:
    Certified Professional in Quality and Patient Safety
    Dating back to 2014, Mobily’s “LEORON” experience has grown from a single collaboration to a long-term partnership. We consider “LEORON” Institute as a strategic partner, whose contribution has been nothing but premium in equipping our staff with field-based knowledge and information. Past three years have resulted with an expanded collaboration with superior customer service and support. Best Regards,
    Turki S. Alsahaan
  • Review:
    Certified Professional in Quality and Patient Safety
    Since the partnership was signed between BAE Systems Saudi Development & Training and LEORON in 2017, we have been working together to offer the Saudi market a complete portfolio of training solutions benefiting from the wide and extensive experience of both parties. Recognizing the great success of this partnership, we are looking for further collaborations in the future that will position both companies as one of the leading training providers in Saudi Arabia. We thank the LEORON team for their full cooperation and continuing support, and look forward to further success together in the years to come.
    Emad Alrajih
  • Review:
    Certified Professional in Quality and Patient Safety
    We have been working with LEORON for the past two years and will be working with them again this upcoming year. The programs they delivered were fruitful and exciting and our organization has received positive feedback from the participants. What our organization aims to do is to provide at no cost training for all the private sector employees so that they may benefit from our offered programs in Innovation and Professional development. Leoron has helped us achieve this goal. We look forward to continuing this service and wish them the best of luck. Regards,
    Nasser M. Al-Subaie