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Managing Priorities and Access for Senior Executives

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(V-ILT)
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& MENTORING
(C&M)
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Course Overview

Managing Priorities and Access for Senior Executives addresses a genuinely difficult position: everyone's request is urgent, everyone outranks you, and whoever you disappoint is going to remember it. The course builds access management, request triage, and the specific skill of saying no with authority when the person asking holds more seniority than you do. Delegates leave with a triage protocol

Key Takeaways

1
Triage competing access requests from multiple senior stakeholders fairly
2
Say no to a more senior person with authority, not apology
3
Protect your principal's capacity without damaging important relationships
4
Manage upward confidently even when every requester outranks you
5
Manage upward confidently even when every requester outranks you

Certifications

LEORON - Professional Development Institute
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LEORON is the leading corporate training and EdTech company in the EMEA region, with the most comprehensive learning and development solutions in all strategic corporate functions, including Corporate Finance, HR, Procurement and SCM, Technology, Quality, Operations and Engineering. Through instructor-led sessions, in-company training, and coaching, our faculty of experts deliver over 1200+ programs annually, while 25,000+ professionals are equipped with up-to-date relevant education and the latest tech solutions across the EMEA region.We help our valued clients with a wide range of services, including Training Needs Analysis, Competency Development and Assessment, and custom-built e-Learning solutions that cater to specific industries and knowledge areas.LEORON mission remains boosting competitiveness of our clients worldwide through continuous learning, while we strive to achieve our vision of becoming the best quality corporate training and EdTech Company in the EMEA and the world.Whether our clients are facing difficulties re-organising their brand, equipping their workforce with an extra set of skills or aiming to assess competencies within an existing structure, our development planning is a great solution.LEORON’s mission is to help our worldwide clients boost their competitiveness by improving the competency levels of their employees, through top quality training and development solutions delivered by unrivaled global experts and facilitated by the best training managers in the industry.

Course Outline

1. Why access management is one of the hardest parts of the role
2. Triaging requests from multiple senior stakeholders
3. Saying no with authority to someone more senior
4. Managing upward while protecting your principal's capacity
5. Building your personal triage protocol card

Who Should Attend?

This course suits executive assistants, office managers, and administrative coordinators who manage access to senior leaders and face pressure from multiple directions at once. It is particularly valuable for those who need to say no to someone more senior without damaging the relationship.

FAQ

Who should attend this course?
Executive assistants, office managers, and administrative coordinators who manage access to senior leaders.
What is the triage protocol card?
A one-page decision protocol delegates adapt to their own principal's specific situation and apply independently going forward.
Is this course about calendar management specifically?
It covers access and priority management more broadly, of which calendar management is one practical application.

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