Partner

PCLC
Professional Certificate in Leadership & Communication

English
Intermediate to Advanced
Video preview
FACE 2 FACE
ON SITE TRAINING
LIVE VIRTUAL
TRAINING
COACHING
& MENTORING
SELF-PACED
TRAINING
Select Date
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Course Overview

Organizations today are confronted with an ever-expanding array of challenges. To navigate this terrain successfully, leaders must possess a profound understanding of the psychological underpinnings that drive human behaviour.

Mastery of this empowers leaders to forge deeper connections, inspire unwavering loyalty, and unleash the full potential of their teams. Moreover, adept communication and inf

Afnan A.
Specialist - Program Enrollment
[email protected]
Let’s talk on WhatsApp

Key Takeaways

1
Learn the psychological drivers of the workplace to develop effective working relationships, increase political intelligence, and improve stakeholder management.
2
Understand the importance of communication and trust in developing culture to more easily align the team’s efforts with organizational strategic goals.
3
Learn to recognize the motivational factors that influence individual and team performance and the role of the leader enable and empower progress.
4
Identify when and how to employ a variety of communication styles to influence both in written and spoken forms.
5
Understand the role of formal and informal authority and how to develop effective interpersonal communication skills in both.

Harvard University
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This program is from Harvard’s Office of the Vice Provost for Advances in Learning (VPAL), in association with HarvardX. It is offered in collaboration with GetSmarter, an edX partner. Gain a holistic perspective on cybersecurity risk and mitigation, and get recognised for your knowledge with a premier certificate from Harvard’s VPAL.

Learners will receive a LEORON certificate of attendance upon the completion of the Face 2 Face Onsite training provided and delivered by LEORON Institute.

The Face 2 Face Onsite Training offered by LEORON is separate and independent from the Online Self-paced Training offered by Harvard’s VPAL via edX. Harvard’s VPAL and edX are not affiliated or associated with the Face 2 Face Onsite Training provided by LEORON, and LEORON is not affiliated or associated with the Online Self-paced Training provided by Harvard VPAL.

Course Outline

Day 1: The Psychological Drivers of Leadership
Exploring your leadership philosophy
  • Leadership Vs Management and the need for both
  • Leadership models and their significance to task performance, culture and relationships
  • Leadership behaviors and source of power – Formal vs Informal Authority
  • Identification and development of leadership styles and behaviors.
  • How do we measure leadership?

 

Understanding the psychology of workplace behavior
  • The role of trust and respect in effective team leadership
  • The behavior & communication process model
  • Bias and how it impacts critical thinking and decision making
  • Types of workplace relationships & power dynamics
  • The Psychological Contract and its effect on the employer/employee relation
  • Individual Differences: Personality and Behavior
Emotional intelligence to understand and manage your own and other’ emotions
  • Understand the concept and significance of emotional intelligence in leadership.
  • Enhance self-awareness to recognize and manage personal emotions effectively.
  • Develop techniques for regulating emotions under pressure and fostering resilience.
  • Cultivate empathy and interpersonal skills to build strong relationships with team members.
  • Introduction to key psychological theories (e.g., Maslow's Hierarchy of Needs, Herzberg's Two-Factor Theory).
  • Exploring intrinsic and extrinsic motivators.
Organizational culture and its affect on the workplace relationships
  • Creating the right working environment for trust and collaboration
  • Team Values and its effect on how the team works
Day 2: Developing High Performance Team Culture
From a working group to a high performing team
  • Understand the characteristics and benefits of high-performance teams.
  • Identify factors that contribute to team effectiveness and cohesion.
  • Develop strategies for building trust and fostering open communication within teams.
  • Explore techniques for setting clear goals and roles, promoting accountability, and managing conflicts.
  • Cultivate a culture of continuous improvement and innovation within the team.
Active listening for efficient working relationships
  • Creating a climate for Trust, Confidentiality and Open Communication
  • Understand the importance of active listening in effective communication and leadership.
  • Develop empathy and understanding through active listening.
  • Identify barriers to effective listening and learn strategies to overcome them.
Delegation and accountability for higher performance
  • Forming, Storming, Norming, Performing Team Development; Tuckman’s Model
  • Collaboration to achieve higher productivity.
  • How to build a balanced team to achieve objectives.
Receiving and responding appropriately to feedback
  • Learn strategies for resolving conflicts and managing difficult conversations.
  • The importance for continuous development of the team and the individual
  • Self-Confidence in approaching various situations and dealing with them positively.
  • Cultivating Resilience and Adaptability
  • Receptiveness to Feedback and using it positively to further enhance performance.
  • Showing Appreciation for your colleague to know that you value them.
Developing and improving your Interpersonal skills
  • Understand the importance of interpersonal skills in leadership and professional success.
  • Develop effective communication techniques for different situations and audiences.
  • Build rapport and establish trust with colleagues, clients, and stakeholders.
  • Enhance teamwork and collaboration through active listening and empathy.
  • Apply interpersonal skills to diverse leadership and workplace scenarios.
  • Practice non-verbal communication skills to enhance listening effectiveness.
Day 3: Stakeholder Management and Political Intelligence
Understand the importance of stakeholder management in organizational success.
  • Identify key stakeholders and analyze their needs, interests, and expectations.
  • Develop strategies for engaging and communicating with stakeholders effectively.
  • Learn techniques for building trust and rapport with stakeholders.
  • Navigate stakeholder conflicts and competing interests.
  • Develop an actionable stakeholder management plan to achieve organizational goals.
  • Effective techniques to communicate vision and strategy
  • Identifying, Classifying, Analyzing and Managing your stakeholders and using the right communication tools.
Political intelligence & negotiation
  • Negotiation, Persuasion and Influencing to achieve WIN/WIN outcomes
  • Problem Solving and Decision Making to identify, define and solve problems.
  • Leadership, flexibility and ability to adapt to changing circumstances.
  • Communicating effectively to achieve higher strategic alignment


 

Digital Simulation

In our immersive change management digital simulation, participants are immersed into the dynamic realm of organizational transformation, tasked with orchestrating a delicate balance between fostering a supportive and inclusive culture and managing diverse stakeholder expectations. Through interactive scenarios and real-time decision-making, participants will grapple with the complexities of change, devising strategies to inspire buy-in, build trust, and mitigate resistance. With each strategic move, participants will witness the ripple effects of their actions, shaping the organizational landscape and propelling the change journey forward.

Delegates with compete in teams to analyze the scenario, evaluate the stakeholders and negotiate on strategy. Every action they make has consequences and feedback to inform their next decision.

Day 4: Communication Structure
Understand the importance of communication structure in conveying messages effectively.
  • Learn different communication structures and when to use them.
  • Develop techniques for organizing information logically and coherently.
  • Enhance message clarity and comprehension through effective structuring.
  • Practice adapting communication structure to different audiences and purposes.
Effective writing to achieve simplicity of expression, accuracy of content and brevity of style
  • Understand the importance of effective business writing in professional communication.
  • Develop strategies for structuring business documents for maximum impact and readability.
  • Apply business writing principles to various communication formats, including emails, reports, and proposals.
Understand the importance of data presentation in conveying complex information.
  • Learn best practices for organizing and visualizing data to enhance clarity and comprehension.
  • Develop techniques for creating compelling data narratives that resonate with the audience.
  • Enhance presentation skills to deliver data-driven insights with confidence and impact.
Understand the importance of effective crisis communication in managing emergencies and preserving trust.
  • Learn best practices for developing crisis communication plans and protocols.
  • Develop techniques for delivering clear, timely, and empathetic messages during crises.
  • Enhance skills in managing media inquiries and navigating public scrutiny.
  • Explore strategies for engaging and reassuring stakeholders during times of uncertainty.
Building a compelling business case
  • Understand the principles of effective argumentation and the importance of structure in persuasion.
  • Understand the importance of compelling business cases in strategic decision-making.
  • Learn techniques for identifying business opportunities and assessing feasibility.
  • Enhance skills in articulating value propositions and outlining benefits.
Day 5: Presentation Skills and the Art of Rhetoric
Understand the principles of rhetoric and its role in persuasive communication.
  • Learn techniques for crafting persuasive arguments and messages.
  • Develop strategies for using persuasive language and rhetorical devices effectively.
  • Enhance skills in engaging and captivating audiences to influence their opinions and actions.
Understand the concept of executive presence and its importance in leadership and communication.
  • Learn techniques for projecting confidence, credibility, and authority during presentations.
  • Develop strategies for engaging and captivating audiences through effective storytelling and delivery.
  • Enhance non-verbal communication skills to convey gravitas and influence.
Psychological factor: Controlling nerves and stress management
  • Obtaining Feedback and Evaluation of presentations so to improve oneself
  • Practice overcoming nervousness and managing stage fright to deliver polished performances. 

 

Understand the key elements of compelling presentations and effective public speaking.
  • Develop strategies for captivating and connecting with audiences through dynamic delivery.
  • Enhance non-verbal communication skills to convey confidence and charisma on stage.
  • Practice overcoming nervousness and managing stage fright to deliver polished performances.
Understand the principles of effective storytelling and its importance in communication and influence.
  • Learn techniques for crafting engaging narratives that resonate with audiences.
  • Develop strategies for incorporating storytelling into various communication contexts and purposes.
  • Enhance skills in character development, plot structure, and narrative arc.
  • Practice delivering storytelling presentations with authenticity, passion, and impact.

Who Should Attend?

The course is designed for leaders who want to develop in any of the following areas:

Directors, senior managers, and leaders

HR and Training Managers and Directors 

Members of strategy units 

Desk Heads 

Members of innovation hubs

Heads of Departments and Units

FAQ

What language will the course be taught in and what level of English do I need to take part in a LEORON training program?
Most LEORON courses are delivered in English. However, there are some courses offered in Arabic, mainly online. For our in-house courses, sessions can be curated and delivered in any language upon request. In general, the best way to confirm language availability is to check with our Enrollment Managers for the most up-to-date information. Simply click on “Let’s talk on WhatsApp” to chat with us directly.
What formats are the courses offered in?
LEORON delivers training in various formats including face-to-face, live virtual sessions, self-paced learning, in-house delivery as well as online courses.
Are LEORON Public courses certified by an official body/organization?
Yes, most LEORON public courses are accredited by internationally recognized bodies such as CIPD, ATD, PMI, EdEx, and many others—depending on the course.
Who accredits LEORON’s training programs?
LEORON partners with over 20 international bodies such as PMI, CIPD, ATD, EdEx, NASBA, CISI, GARP, HRCI, SHRM, ACCA, ASQ, IIA, ILM, IAC, and others
Are CPD points or PDUs provided?
Yes, learners can earn CPD credits and professional development units (PDUs) including NASBA CPEs, PMI PDUs, CISI, GARP, HRCI, SHRM, and more.
How can I register for a course?
You can register through our website by filling in the inquiry form, or by speaking directly with one of our consultants via WhatsApp or email. Once we confirm your interest, we’ll guide you through the steps.
When is the registration deadline for public courses?
Registration typically closes 14 days before the course start date, with occasional late registrations accepted upon confirmation
What is included in the course fee?
The fee generally covers 5-star venue facilities, training materials, certified instruction, lunches and refreshments, plus certification and membership where applicabl0065
Are there group rates or discounts?
Yes, group bookings and corporate-level discounts are available. Learners are encouraged to reach out to discuss specific arrangements
What support is available with registration?
Enrollment Managers and a Registration Desk assist with the entire process, including deadlines, travel logistics, and course customization. As well as any other special requests you might have. Simply to go your preferred course and click on “Let’s chat on WhatsApp” to do so.
Can I request a bespoke course at my location or within my organization?
Yes, in-house training is fully customizable in terms of curriculum, language, delivery, and timing. You can suggest dates and locations. Simply to go your preferred course and click on “Let’s chat on WhatsApp” in order to address any questions or concerns in this regards.
What is the refund or cancellation policy?
Refund and cancellation policies vary depending on the course type and location. Generally, cancellations made at least 14 days before the course start date may be eligible for a full or partial refund, while cancellations made closer to the course date may incur a fee. For exact terms, please consult your Enrollment Manager or refer to the course confirmation email.
Can I register multiple employees from my company?
Yes. We support group registrations and offer corporate packages for organizations enrolling multiple participants. Our team can help coordinate the logistics for group bookings.
Who should attend these courses?
LEORON caters to a variety of professionals: from those seeking leadership development to project managers, HR specialists, finance professionals, cybersecurity, procurement, Ai enthusiasts and many others.
Do I need prior experience or academic qualifications?
Not always. Many specialized paths, like cybersecurity, accept learners without prior experience. However, some courses (e.g., PMI PDU-based ones) may have recommended prerequisites. Its always better to chat with one of our Enrollment Managers to discuss more. Simply to go your preferred course and click on “Let’s chat on WhatsApp” to do so.
Will I receive a certificate after completing the course?
Yes. Upon full attendance and successful completion, you will receive a certificate of participation or accreditation, depending on the course.
Are meals and refreshments included in face-to-face courses?
Yes. For in-person courses, lunch and coffee breaks are provided daily at the venue.
Can LEORON deliver a course in-house at our organization?
Absolutely. All programs can be delivered privately at your company or virtually for your team, customized to match your internal goals and structure.

Reviews

  • Review:
    IAMM Internal Audit Maturity Model
    In recognition of their dedication and contribution supporting IKEA Saudi Arabia in arranging training programs during 2017 & 2018, looking forward for more development and exciting effort this year. On behalf of IKEA Saudi Arabia, THANK YOU!
    Dalal Kutbi
  • Review:
    Certified Professional in Quality and Patient Safety
    Dating back to 2014, Mobily’s “LEORON” experience has grown from a single collaboration to a long-term partnership. We consider “LEORON” Institute as a strategic partner, whose contribution has been nothing but premium in equipping our staff with field-based knowledge and information. Past three years have resulted with an expanded collaboration with superior customer service and support. Best Regards,
    Turki S. Alsahaan
  • Review:
    Certified Professional in Quality and Patient Safety
    Since the partnership was signed between BAE Systems Saudi Development & Training and LEORON in 2017, we have been working together to offer the Saudi market a complete portfolio of training solutions benefiting from the wide and extensive experience of both parties. Recognizing the great success of this partnership, we are looking for further collaborations in the future that will position both companies as one of the leading training providers in Saudi Arabia. We thank the LEORON team for their full cooperation and continuing support, and look forward to further success together in the years to come.
    Emad Alrajih
  • Review:
    Certified Professional in Quality and Patient Safety
    We have been working with LEORON for the past two years and will be working with them again this upcoming year. The programs they delivered were fruitful and exciting and our organization has received positive feedback from the participants. What our organization aims to do is to provide at no cost training for all the private sector employees so that they may benefit from our offered programs in Innovation and Professional development. LEORON has helped us achieve this goal. We look forward to continuing this service and wish them the best of luck. Regards,
    Nasser M. Al-Subaie