Exam Preparation
PMOCPPMI® Project Management Office Certified Professional (PMI-PMOCP)™
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Course Overview
In a fast-changing world where strategy execution depends heavily on alignment, consistency, and governance, PMOs play a pivotal role in enabling value delivery across the enterprise. The PMI-PMOCP certifies your expertise in leading and shaping Project Management Offices (PMOs), demonstrating your ability to drive strategic value. It shows you understand the unique needs, challenges, and culture
Key Takeaways
1
Describe and apply the six domain areas defined in the PMI-PMOCP™ Exam Content Outline.
2
Develop PMO strategies, governance models, and service frameworks aligned with organizational goals.
3
Assess PMO maturity and implement targeted enhancement initiatives across processes, people, and systems.
4
Optimize PMO operations, performance metrics, and value contribution using globally recognized standards.
5
Prepare confidently for the PMI-PMOCP™ exam through exam-aligned practice and expert instruction.
Project Management Institute
PMI is one of the world’s largest notfor-profit membership associations for the project management profession. Our professional resources and research empower more than 700,000 members, credential holders and volunteers in nearly every country in the world to enhance their careers, improve their organizations’ success and further mature the profession. PMI™ and PMP® are registered marks of Project Management Institute, Inc.
Course Outline
Domain I
Organizational Development and Alignment (16%)
Conduct OPM competency assessments across the organization
Develop tailored competency frameworks aligned with organizational goals
Create team and individual development plans
Integrate OPM into performance management systems
Build mentoring and coaching programs
Assess and shape OPM-supportive organizational culture
Engage leadership to champion project management practices
Develop and monitor OPM maturity roadmaps
Benchmark against global maturity standards
Domain II
PMO Strategic Elements (18%)
Assess organizational needs and project management challenges
Define the PMO’s strategic vision, mission, and objectives
Develop a strategic PMO implementation roadmap
Draft the PMO charter and formalize the mandate
Establish PMO scope, authority, and stakeholder relationships
Gain executive sponsorship and organizational buy-in
Build a stakeholder communication plan
Establish governance structure and decision-making pathways
Define escalation and review mechanisms
Domain III
PMO Design and Structuring (18%)
Identify and profile current and potential PMO customers
Develop customer personas and segment expectations
Design and package PMO service offerings
Create and maintain a PMO service catalog
Implement service-level agreements (SLAs)
Capture and analyze customer feedback
Establish a continuous service improvement process
Articulate and communicate the PMO’s value proposition
Develop messaging strategies for various stakeholder groups
Domain IV
PMO Operation and Performance (15%)
Develop onboarding plans for PMO services and users
Create training materials and user documentation
Implement customer support and feedback channels
Design delivery processes and resource workflows
Develop a resource management and capacity plan
Apply performance metrics and tracking systems
Monitor service quality and delivery efficiency
Manage internal and external PMO resources
Define escalation paths for service delivery issues
Domain V
PMO Enhancement and Effectiveness (18%)
Define KPIs for all PMO services
Implement dashboards and reporting tools for performance tracking
Conduct regular service maturity assessments
Develop a PMO service maturity model or adopt existing ones
Create improvement roadmaps based on assessment outcomes
Build competency frameworks for PMO roles
Plan and deliver targeted training and certification programs
Launch internal mentoring and knowledge-sharing platforms
Measure and communicate PMO value across the organization
Benchmark PMO performance against industry standards
Domain VI
People (15%)
Cultivate a value-driven, innovation-oriented mindset
Promote continuous improvement and strategic thinking
Enable data-driven and ethical decision-making
Strengthen interpersonal and conflict management skills
Foster collaboration, teamwork, and stakeholder relationships
Communicate with influence across all levels
Manage time, adapt to change, and build personal resilience
Mentor, coach, and empower team members
Lead with emotional intelligence and cultural awareness
Prepare for the PMI-PMOCP™ exam (exam strategy, sample questions, readiness review)
Who Should Attend?
This highly practical and interactive course has been specifically designed for
PMO Leaders
PMO Team Members
Project Managers & Coordinators