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Project Quality Management

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Course Overview

In the dynamic landscape of project management, ensuring and maintaining high-quality outcomes is paramount to success. The "Project Quality Management Essentials" course is a comprehensive 5-day program designed to equip professionals with the knowledge and practical skills required to effectively manage and enhance project quality. This course places a strong emphasis on the application of key concepts, tools, and techniques, while also integrating relevant modules from the "Project Management of Engineering Projects: Preparing for Success" edX course.

Key Takeaways

Demonstrate deep understanding of project quality management principles, including their relationship to project success and the components of a quality management plan.
Summarize and interpret the complex roles and responsibilities of project stakeholders in quality management.
Employ critical thinking and advanced quality tools to analyze intricate project quality problems.
Utilize a variety of sophisticated quality tools and techniques to solve complex real-world quality issues.
Design innovative strategies for continuous quality improvement and craft compelling presentations to communicate the importance of quality management to stakeholders.

EDX - Delft University of Technology
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Delft University of Technology is the largest and oldest technological university in the Netherlands. Our research is inspired by the desire to increase fundamental understanding, as well as by societal challenges. We encourage our students to be independent thinkers so they will become engineers capable of solving complex problems. Our students have chosen Delft University of Technology because of our reputation for quality education and research.

Course Outline

Day 1: Introduction to Project Quality Management
Module 1: Overview of Project Quality Management Principles
  • Understanding the significance of quality in project success.
  • Exploring the key principles of project quality management.
Module 2: Setting the Foundation with "Project Management of Engineering Projects" (edX)
  • Introduction to the edX course and its relevance.
  • Overview of key modules in the edX course, including project initiation and planning.
Day 2: Quality Tools and Techniques
Module 3: Quality Tools and Techniques

In-depth exploration of essential quality tools:

  • Statistical Process Control (SPC) for process monitoring.
  • Cause-and-Effect (Fishbone) Diagrams for root cause analysis.
  • Flowcharts for process visualization.
Module 4: Applying Tools from "Project Management of Engineering Projects" (edX)

Practical application of quality tools from the edX course:

  • Project scheduling and tracking.
  • Risk management and mitigation strategies
Day 3: Quality Planning and Objectives
Module 5: Quality Planning

Comprehensive quality management planning, including:

  • Defining quality objectives and performance standards.
  • Identifying quality processes and responsibilities.
Module 6: Integrating "Project Management of Engineering Projects" (edX)

Utilizing edX course modules for comprehensive project planning:

  • Cost estimation and budgeting.
  • Resource allocation and management.
Day 4: Stakeholder Roles in Quality Management
Module 7: Stakeholder Engagement in Quality
  • Understanding the roles and responsibilities of project stakeholders in quality management:
    • Project managers, team members, customers, and external stakeholders.
  • Strategies for effective stakeholder communication and collaboration.
Module 8: Leveraging Stakeholder Management from "Project Management of Engineering Projects" (edX)

Learning from edX course modules on stakeholder engagement:

  • Conflict resolution and negotiation skills.
  • Building and maintaining stakeholder relationships.
Day 5: Monitoring and Continuous Improvement
Module 9: Monitoring and Controlling Project Quality

Applying quality management principles and techniques to monitor and control project quality:

  • Identifying key performance indicators (KPIs) and metrics.
  • Implementing corrective and preventive actions.
Module 10: Continuous Improvement and Final Presentations
  • Emphasizing continuous improvement of project quality:
    • Utilizing feedback mechanisms for process enhancement.
    • Final project quality management plan presentations by participants, integrating lessons from the entire course.
  • Integrating continuous improvement concepts from the edX course:
    • Performance measurement and benchmarking.
    • Quality audits and process optimization.

Who Should Attend?

This highly practical and interactive course has been specifically designed for
Program and Project Managers
Managers with line responsibility for Project Performance and Project Deliverables
Line and Supply Chain Managers and Analysts responsible for contracting project activities and setting project contractor terms
Quality Managers with responsibility for Project Quality
Technical Subject Matter Experts involved in Project Quality planning and assessment
Project Leaders and Coordinators

Related Courses


What language will the course be taught in and what level of English do I need to take part in an LEORON training program?
Most of our public courses are delivered in English language. You need to be proficient in English to be able to fully participate in the workshop and network with other delegates. For in-house courses we have the capability to train in Arabic, Dutch, German and Portuguese.
Are LEORON Public courses certified by an official body/organization?
LEORON Institute partners with 20+ international bodies and associations.We also award continuing professional development credits (CPE/PDUs) for:1. NASBA (National Association of State Boards of Accountancy) 2. Project Management Institute PDUs 3. CISI credits 4. GARP credits 5. HRCI recertification credits 6. SHRM recertification credits
What is the deadline for registering to a public course?
The deadline to register for a public course is 14 days before the course starts. Kindly note that occasionally we do accept late registrations as well, but this needs to be confirmed with the project manager of the training program or with our registration desk that can be reached at +1071 4 1075 5711 or [email protected].
What does the course fee cover?
The course fee covers a premium training experience in a 5-star hotel, learning materials, lunches & refreshments, and for some courses, the certification fee and membership with the accrediting bodies.
Does LEORON give discounts?
Yes, we can provide discounts for group bookings. If you would like to discuss a discount on a corporate level, we will be happy to talk to you.