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PQM
Project Quality Management

English
Intermediate
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Course Overview

In the dynamic landscape of project management, ensuring and maintaining high-quality outcomes is paramount to success. The "Project Quality Management Essentials" course is a comprehensive 5-day program designed to equip professionals with the knowledge and practical skills required to effectively manage and enhance project quality. This course places a strong emphasis on the application of key concepts, tools, and techniques, while also integrating relevant modules from the "Project Management of Engineering Projects: Preparing for Success" edX course.

Majed Al Q.
Training Adviser
[email protected]
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Key Takeaways

1
Demonstrate deep understanding of project quality management principles, including their relationship to project success and the components of a quality management plan.
2
Summarize and interpret the complex roles and responsibilities of project stakeholders in quality management.
3
Employ critical thinking and advanced quality tools to analyze intricate project quality problems.
4
Utilize a variety of sophisticated quality tools and techniques to solve complex real-world quality issues.
5
Design innovative strategies for continuous quality improvement and craft compelling presentations to communicate the importance of quality management to stakeholders.

EDX - Delft University of Technology
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Delft University of Technology is the largest and oldest technological university in the Netherlands. Our research is inspired by the desire to increase fundamental understanding, as well as by societal challenges. We encourage our students to be independent thinkers so they will become engineers capable of solving complex problems. Our students have chosen Delft University of Technology because of our reputation for quality education and research.

Course Outline

Day 1: Introduction to Project Quality Management
Module 1: Overview of Project Quality Management Principles
  • Understanding the significance of quality in project success.
  • Exploring the key principles of project quality management.
Module 2: Setting the Foundation with "Project Management of Engineering Projects" (edX)
  • Introduction to the edX course and its relevance.
  • Overview of key modules in the edX course, including project initiation and planning.
Day 2: Quality Tools and Techniques
Module 3: Quality Tools and Techniques

In-depth exploration of essential quality tools:

  • Statistical Process Control (SPC) for process monitoring.
  • Cause-and-Effect (Fishbone) Diagrams for root cause analysis.
  • Flowcharts for process visualization.
Module 4: Applying Tools from "Project Management of Engineering Projects" (edX)

Practical application of quality tools from the edX course:

  • Project scheduling and tracking.
  • Risk management and mitigation strategies
Day 3: Quality Planning and Objectives
Module 5: Quality Planning

Comprehensive quality management planning, including:

  • Defining quality objectives and performance standards.
  • Identifying quality processes and responsibilities.
Module 6: Integrating "Project Management of Engineering Projects" (edX)

Utilizing edX course modules for comprehensive project planning:

  • Cost estimation and budgeting.
  • Resource allocation and management.
Day 4: Stakeholder Roles in Quality Management
Module 7: Stakeholder Engagement in Quality
  • Understanding the roles and responsibilities of project stakeholders in quality management:
    • Project managers, team members, customers, and external stakeholders.
  • Strategies for effective stakeholder communication and collaboration.
Module 8: Leveraging Stakeholder Management from "Project Management of Engineering Projects" (edX)

Learning from edX course modules on stakeholder engagement:

  • Conflict resolution and negotiation skills.
  • Building and maintaining stakeholder relationships.
Day 5: Monitoring and Continuous Improvement
Module 9: Monitoring and Controlling Project Quality

Applying quality management principles and techniques to monitor and control project quality:

  • Identifying key performance indicators (KPIs) and metrics.
  • Implementing corrective and preventive actions.
Module 10: Continuous Improvement and Final Presentations
  • Emphasizing continuous improvement of project quality:
    • Utilizing feedback mechanisms for process enhancement.
    • Final project quality management plan presentations by participants, integrating lessons from the entire course.
  • Integrating continuous improvement concepts from the edX course:
    • Performance measurement and benchmarking.
    • Quality audits and process optimization.

Who Should Attend?

This highly practical and interactive course has been specifically designed for
Program and Project Managers
Managers with line responsibility for Project Performance and Project Deliverables
Line and Supply Chain Managers and Analysts responsible for contracting project activities and setting project contractor terms
Quality Managers with responsibility for Project Quality
Technical Subject Matter Experts involved in Project Quality planning and assessment
Project Leaders and Coordinators

FAQ

What language will the course be taught in and what level of English do I need to take part in a LEORON training program?
Most LEORON courses are delivered in English. However, there are some courses offered in Arabic, mainly online. For our in-house courses, sessions can be curated and delivered in any language upon request. In general, the best way to confirm language availability is to check with our Enrollment Managers for the most up-to-date information. Simply click on “Let’s talk on WhatsApp” to chat with us directly.
What formats are the courses offered in?
LEORON delivers training in various formats including face-to-face, live virtual sessions, self-paced learning, in-house delivery as well as online courses.
Are LEORON Public courses certified by an official body/organization?
Yes, most LEORON public courses are accredited by internationally recognized bodies such as CIPD, ATD, PMI, EdEx, and many others—depending on the course.
Who accredits LEORON’s training programs?
LEORON partners with over 20 international bodies such as PMI, CIPD, ATD, EdEx, NASBA, CISI, GARP, HRCI, SHRM, ACCA, ASQ, IIA, ILM, IAC, and others
Are CPD points or PDUs provided?
Yes, learners can earn CPD credits and professional development units (PDUs) including NASBA CPEs, PMI PDUs, CISI, GARP, HRCI, SHRM, and more.
How can I register for a course?
You can register through our website by filling in the inquiry form, or by speaking directly with one of our consultants via WhatsApp or email. Once we confirm your interest, we’ll guide you through the steps.
When is the registration deadline for public courses?
Registration typically closes 14 days before the course start date, with occasional late registrations accepted upon confirmation
What is included in the course fee?
The fee generally covers 5-star venue facilities, training materials, certified instruction, lunches and refreshments, plus certification and membership where applicabl0065
Are there group rates or discounts?
Yes, group bookings and corporate-level discounts are available. Learners are encouraged to reach out to discuss specific arrangements
What support is available with registration?
Enrollment Managers and a Registration Desk assist with the entire process, including deadlines, travel logistics, and course customization. As well as any other special requests you might have. Simply to go your preferred course and click on “Let’s chat on WhatsApp” to do so.
Can I request a bespoke course at my location or within my organization?
Yes, in-house training is fully customizable in terms of curriculum, language, delivery, and timing. You can suggest dates and locations. Simply to go your preferred course and click on “Let’s chat on WhatsApp” in order to address any questions or concerns in this regards.
What is the refund or cancellation policy?
Refund and cancellation policies vary depending on the course type and location. Generally, cancellations made at least 14 days before the course start date may be eligible for a full or partial refund, while cancellations made closer to the course date may incur a fee. For exact terms, please consult your Enrollment Manager or refer to the course confirmation email.
Can I register multiple employees from my company?
Yes. We support group registrations and offer corporate packages for organizations enrolling multiple participants. Our team can help coordinate the logistics for group bookings.
Who should attend these courses?
LEORON caters to a variety of professionals: from those seeking leadership development to project managers, HR specialists, finance professionals, cybersecurity, procurement, Ai enthusiasts and many others.
Do I need prior experience or academic qualifications?
Not always. Many specialized paths, like cybersecurity, accept learners without prior experience. However, some courses (e.g., PMI PDU-based ones) may have recommended prerequisites. Its always better to chat with one of our Enrollment Managers to discuss more. Simply to go your preferred course and click on “Let’s chat on WhatsApp” to do so.
Will I receive a certificate after completing the course?
Yes. Upon full attendance and successful completion, you will receive a certificate of participation or accreditation, depending on the course.
Are meals and refreshments included in face-to-face courses?
Yes. For in-person courses, lunch and coffee breaks are provided daily at the venue.
Can LEORON deliver a course in-house at our organization?
Absolutely. All programs can be delivered privately at your company or virtually for your team, customized to match your internal goals and structure.

Reviews

  • Review:
    3 years ago the partnership between Al Rajhi Investments & LEORON institute had been built since that date LEORON delivered in-house & public training programs and as a talent development we always received
    Baha Kiwan
    Talent Development at Al Rajhi Real Estate Investments Co
  • Review:
    IAMM Internal Audit Maturity Model
    In recognition of their dedication and contribution supporting IKEA Saudi Arabia in arranging training programs during 2017 & 2018, looking forward for more development and exciting effort this year. On behalf of IKEA Saudi Arabia, THANK YOU!
    Dalal Kutbi
    Country Learning & Development Manager at IKEA Saudi Arabia
  • Review:
    Certified Professional in Quality and Patient Safety
    Dating back to 2014, Mobily’s “LEORON” experience has grown from a single collaboration to a long-term partnership. We consider ‘’LEORON” Institute as a strategic partner, whose contribution has been nothing but premium in equipping our staff with field-based knowledge and information. Past three years have resulted with an expanded collaboration with superior customer service and support. Best Regards,
    Turki S. Alsahaan
    Dir L&D, Talent Management at Mobily, Etihad Etisalat Company
  • Review:
    Certified Professional in Quality and Patient Safety
    Since the partnership was signed between BAE Systems Saudi Development & Training and LEORON in 2017, we have been working together to offer the Saudi market a complete portfolio of training solutions benefiting from the wide and extensive experience of both parties. Recognizing the great success of this partnership, we are looking for further collaborations in the future that will position both companies as one of the leading training providers in Saudi Arabia. We thank the LEORON team for their full cooperation and continuing support, and look forward to further success together in the years to come.
    Emad Alrajih
    VP, Business Winning at BAE Systems Saudi Development & Training
  • Review:
    Certified Professional in Quality and Patient Safety
    We have been working with LEORON for the past two years and will be working with them again this upcoming year. The programs they delivered were fruitful and exciting and our organization has received positive feedback from the participants. What our organization aims to do is to provide at no cost training for all the private sector employees so that they may benefit from our offered programs in Innovation and Professional development. LEORON has helped us achieve this goal. We look forward to continuing this service and wish them the best of luck. Regards,
    Nasser M. Al-Subaie
    Sr. Program Officer, Enterprise Learning & Human Development at Kuwait Foundation for the Advancemen