SQMStrategic Quality ManagementCrafting Organizational Excellence
Rating:
English
Intermediate
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Course Overview
This intensive three-day program is designed for managers who want to transform into positions of leadership. Participants will gain a practical understanding of how to assess strategic goals and objectives and develop subordinates into high performing teams. A structured approach to team building will be demonstrated through in-class workshops by applying traditional tools of quality to align goals and objectives of all company employees with the strategic goals established by company leadership. Reflections of the theories of quality guru W. Edwards Deming and the father of modern management Peter Drucker will be reviewed in the perspective of the 2017 business environment.
This program will utilize the applications of quality theory and methodology in a holistic approach to supporting business excellence while utilizing all employees. The use of quality tools to support fact based strategic decision making, as well as tactical actions planning will be emphasized. Participants will gain an advanced understanding of how a contemporary quality management system supports strategy and operations by utilizing the existing internal intellectual capital, the people, its employees, to accomplish organizational excellence.
This program will utilize the applications of quality theory and methodology in a holistic approach to supporting business excellence while utilizing all employees. The use of quality tools to support fact based strategic decision making, as well as tactical actions planning will be emphasized. Participants will gain an advanced understanding of how a contemporary quality management system supports strategy and operations by utilizing the existing internal intellectual capital, the people, its employees, to accomplish organizational excellence.
Key Takeaways
1
Describe the benefits of implementing a strategic quality management system and explain how it contributes to organizational success.
2
Apply different quality management approaches and methodologies to analyze and evaluate their effectiveness in improving organizational processes.
3
Develop and implement a quality management plan for an organization, incorporating key quality control and assurance measures.
4
Evaluate the impact of quality management on organizational performance and identify opportunities for continuous improvement.
5
Create a comprehensive quality management framework for an organization, incorporating best practices and standards, to ensure quality is embedded throughout all organizational processes and activities.
National Association of State Boards of Accountancy
LEORON Professional Development Institute DMCC is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org
Course Outline
Day 1: Foundations of Strategic Quality Management
What is Strategic Quality Management?
•Traditional strategic planning models and quality-based strategic planning models: Hoshin and Scenario Based Models
Assessing strengths and weaknesses of traditional models
•Why strategic quality management?
•Immediate consequences of not applying this approach
•Future benefits from strategic quality planning
•An organizational strategic approach to systems and processes
Breaking down functional silos in applying strategic quality
•Applying the tools of quality to support fact-based strategic decision making
•In-class workshops: FMEA related to strategic quality leadership ( using brainstorming and affinity diagrams as a basis)
Day 2: Leadership and Organizational Readiness for Quality Excellence
Personal leadership evaluation and company readiness assessment
•Self-assessment
•Leader or manager
•Traits of leadership
•In-class exercise: gap analysis tool, manager, company, and employee evaluation
•Developing a culture of strategic organizational excellence through leadership for the New Millennium
Management and leadership, understanding the difference
•Cultivating leadership development
•Emotional intelligence
•Human factors engineering
•Retaining employee intellectual capital
•Aligning human resources, operations, and marketing using quality principles and tools to assure the continuous development of intellectual capital
Day 3: Advanced Strategies for Quality Leadership and Organizational Impact
Strategic Organizational leadership
•Challenges and opportunities
•Being proactive and visible as a leader
•In-class exercise: Traditional SWOT extended to •Hoshin Kanri to demonstrate how quality-based quantitative tools can impact strategic planning
Looking Forward
•Evaluate survey of leadership related to concerns and needs of organizations in the next decade
•In-class workshops to conduct organizational self-evaluation for implementation of Quality based strategic
•Develop company-specific action plans at the functional and operational levels (Summarizing quality tools applications in sequential bundles)
Strategic next steps planning
Who Should Attend?
This highly practical and interactive course has been specifically designed for
Anyone tasked with business operations decision making
Individuals who are responsible supervising others within an organization
Performance management specialist (human Resource planning)
Quality managers transforming to organizational excellence
FAQ
What language will the course be taught in and what level of English do I need to take part in a LEORON training program?
Most LEORON courses are delivered in English. However, there are some courses offered in Arabic, mainly online. For our in-house courses, sessions can be curated and delivered in any language upon request. In general, the best way to confirm language availability is to check with our Enrollment Managers for the most up-to-date information. Simply click on “Let’s talk on WhatsApp” to chat with us directly.
What formats are the courses offered in?
LEORON delivers training in various formats including face-to-face, live virtual sessions, self-paced learning, in-house delivery as well as online courses.
Are LEORON Public courses certified by an official body/organization?
Yes, most LEORON public courses are accredited by internationally recognized bodies such as CIPD, ATD, PMI, EdEx, and many others—depending on the course.
Who accredits LEORON’s training programs?
LEORON partners with over 20 international bodies such as PMI, CIPD, ATD, EdEx, NASBA, CISI, GARP, HRCI, SHRM, ACCA, ASQ, IIA, ILM, IAC, and others
Are CPD points or PDUs provided?
Yes, learners can earn CPD credits and professional development units (PDUs) including NASBA CPEs, PMI PDUs, CISI, GARP, HRCI, SHRM, and more.
How can I register for a course?
You can register through our website by filling in the inquiry form, or by speaking directly with one of our consultants via WhatsApp or email. Once we confirm your interest, we’ll guide you through the steps.
When is the registration deadline for public courses?
Registration typically closes 14 days before the course start date, with occasional late registrations accepted upon confirmation
What is included in the course fee?
The fee generally covers 5-star venue facilities, training materials, certified instruction, lunches and refreshments, plus certification and membership where applicabl0065
Are there group rates or discounts?
Yes, group bookings and corporate-level discounts are available. Learners are encouraged to reach out to discuss specific arrangements
What support is available with registration?
Enrollment Managers and a Registration Desk assist with the entire process, including deadlines, travel logistics, and course customization. As well as any other special requests you might have. Simply to go your preferred course and click on “Let’s chat on WhatsApp” to do so.
Can I request a bespoke course at my location or within my organization?
Yes, in-house training is fully customizable in terms of curriculum, language, delivery, and timing. You can suggest dates and locations. Simply to go your preferred course and click on “Let’s chat on WhatsApp” in order to address any questions or concerns in this regards.
What is the refund or cancellation policy?
Refund and cancellation policies vary depending on the course type and location. Generally, cancellations made at least 14 days before the course start date may be eligible for a full or partial refund, while cancellations made closer to the course date may incur a fee. For exact terms, please consult your Enrollment Manager or refer to the course confirmation email.
Can I register multiple employees from my company?
Yes. We support group registrations and offer corporate packages for organizations enrolling multiple participants. Our team can help coordinate the logistics for group bookings.
Who should attend these courses?
LEORON caters to a variety of professionals: from those seeking leadership development to project managers, HR specialists, finance professionals, cybersecurity, procurement, Ai enthusiasts and many others.
Do I need prior experience or academic qualifications?
Not always. Many specialized paths, like cybersecurity, accept learners without prior experience. However, some courses (e.g., PMI PDU-based ones) may have recommended prerequisites. Its always better to chat with one of our Enrollment Managers to discuss more. Simply to go your preferred course and click on “Let’s chat on WhatsApp” to do so.
Will I receive a certificate after completing the course?
Yes. Upon full attendance and successful completion, you will receive a certificate of participation or accreditation, depending on the course.
Are meals and refreshments included in face-to-face courses?
Yes. For in-person courses, lunch and coffee breaks are provided daily at the venue.
Can LEORON deliver a course in-house at our organization?
Absolutely. All programs can be delivered privately at your company or virtually for your team, customized to match your internal goals and structure.
Reviews
- Review:3 years ago the partnership between Al Rajhi Investments & LEORON institute had been built since that date LEORON delivered in-house & public training programs and as a talent development we always receivedBaha KiwanTalent Development at Al Rajhi Real Estate Investments Co
- Review:IAMM Internal Audit Maturity ModelIn recognition of their dedication and contribution supporting IKEA Saudi Arabia in arranging training programs during 2017 & 2018, looking forward for more development and exciting effort this year. On behalf of IKEA Saudi Arabia, THANK YOU!Dalal KutbiCountry Learning & Development Manager at IKEA Saudi Arabia
- Review:Certified Professional in Quality and Patient SafetyDating back to 2014, Mobily’s “LEORON” experience has grown from a single collaboration to a long-term partnership. We consider ‘’LEORON” Institute as a strategic partner, whose contribution has been nothing but premium in equipping our staff with field-based knowledge and information. Past three years have resulted with an expanded collaboration with superior customer service and support. Best Regards,Turki S. AlsahaanDir L&D, Talent Management at Mobily, Etihad Etisalat Company
- Review:Certified Professional in Quality and Patient SafetySince the partnership was signed between BAE Systems Saudi Development & Training and LEORON in 2017, we have been working together to offer the Saudi market a complete portfolio of training solutions benefiting from the wide and extensive experience of both parties. Recognizing the great success of this partnership, we are looking for further collaborations in the future that will position both companies as one of the leading training providers in Saudi Arabia. We thank the LEORON team for their full cooperation and continuing support, and look forward to further success together in the years to come.Emad AlrajihVP, Business Winning at BAE Systems Saudi Development & Training
- Review:Certified Professional in Quality and Patient SafetyWe have been working with LEORON for the past two years and will be working with them again this upcoming year. The programs they delivered were fruitful and exciting and our organization has received positive feedback from the participants. What our organization aims to do is to provide at no cost training for all the private sector employees so that they may benefit from our offered programs in Innovation and Professional development. LEORON has helped us achieve this goal. We look forward to continuing this service and wish them the best of luck. Regards,Nasser M. Al-SubaieSr. Program Officer, Enterprise Learning & Human Development at Kuwait Foundation for the Advancemen
