SRMCSupplier Relationship Management Certificate
Course Overview
Unpredictable challenges continue to disrupt global supply chains. In response, companies are placing a higher priority on building strong relationships with key suppliers. Through the implementation of Supplier Relationship Management (SRM) practices, companies will better understand supplier capabilities, reduce costs, limit risks, and gain end-to-end visibility across the supply chain.
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Key Takeaways
Course Outline
•Define SRM and its role – Understand SRM principles, benefits, and its evolution in modern supply chains.
•Explore relationship types – Differentiate between vendors, strategic alliances, and partnerships.
•Understand contracts and challenges – Review key contract types and common SRM implementation barriers.
•Learn from real cases – Analyze how global companies used SRM to improve efficiency and resilience.
•Set clear selection criteria – Apply price, quality, delivery, and risk as decision factors.
•Use sourcing strategies – Compare sole, single, dual, and multi-sourcing methods.
•Segment suppliers strategically – Use tools like the Kraljic Matrix for relationship prioritization.
•Evaluate effectively – Apply scoring systems and case-based lessons to assess supplier fit.
•Define and plan development – Structure supplier improvement using KPIs and performance goals.
•Support suppliers financially – Explore reverse factoring, payment solutions, and trade credit tools.
•Build collaboration – Encourage innovation and shared goals through mutual benefit structures.
•Leverage real-world examples – Study cases on partnerships, design involvement, and low-carbon strategies.
•Measure supplier success – Define performance standards and track with SCOR metrics.
•Monitor and report – Use dashboards, feedback, and automated tools for real-time insights.
•Apply improvement techniques – Introduce continuous improvement, lean practices, and clear feedback cycles.
•Implement best practices – Enhance transparency, accountability, and relationship strength.
•Identify and assess risks – Categorize and rate supplier risks using structured tools.
•Choose risk strategies – Apply mitigation, acceptance, or transfer depending on the context.
•Prepare for disruptions – Build risk registers and response plans for resilience.
•Monitor continuously – Use early warning systems and performance alerts.
•Implement the SRM framework – Align relationship strategies with organizational goals.
•Strengthen communication and ethics – Promote transparency, problem-solving, and a code of conduct.
•Integrate digital tools – Leverage analytics, AI, and digital platforms for smarter SRM decisions.
•Explore case studies – Review successful SRM adoption in automotive, energy, and tech sectors.
Who Should Attend?
Supply Chain Managers and Directors
Category Managers and Strategic Sourcing Specialists
Contract Managers and Vendor Relationship Officers
Operations, Manufacturing, and Production Managers
Risk Management and Compliance Officers
Internal Auditors and Quality Professionals